Address
Form of work
SalaryAbout us
Our team is comprised of seasoned therapists specialising in Pediatrics, who are driven by a deep commitment to delivering top-tier, neurodiversity-affirming therapy for children and their families.
The infusion of energy, creativity, and passion is adored by both our team and clients alike….and it's a difference, we are proud of!
The opportunity
As our new Receptionist/Administration Assistant, you'll play a crucial role in managing our administrative tasks and keeping our team on track. From responding to client queries to juggling schedules via Cliniko, you'll be at the heart of our daily operations, helping us provide top-notch care to our clients.
It's not all about paperwork though! We're looking for someone with a warm, welcoming attitude to greet our clients and keep our office atmosphere positive and friendly.
What you'll do
With around 15 team members counting on you for support, multitasking and prioritisation skills are key. Some of your main responsibilities will include:
- Manage daily online calendars and schedules for our Therapists via Cliniko
- Client intake procedures, responding promptly to phone calls and online enquiries, ensuring all communications are promptly addressed
- Extend a warm and friendly welcome to clients visiting the clinic
- Perform general office tasks as needed, such as email correspondence, management of confidential client files, and document scanning and shredding
- General day-to-day cleaning and maintaining a professional environment
- Additional, related tasks as required by our Client Services Development Manager
What we offer
- Supportive environment, with access to an onsite wellness consultant and a dedication to our people
- Full training, with guidance/support from a leadership team that is committed to your success
- Strong work/life balance with full-time, in-clinic management
- Friday 4pm finishes!
- Ongoing Professional Development opportunities
What you need
- Possess a current Working with Children Check (employee, not volunteer)
- Prior experience using Cliniko practice management software is strongly preferred
- Minimum of 2 years of experience in a similar role
- Proficient computer skills are essential
- Demonstrated excellence in attention to detail and communication, both written and verbal
- Maintain a professional appearance at all times
- Display self-motivation and the ability to work autonomously
How to apply
Don't miss out on this exciting opportunity to contribute to our thriving practice and make a difference in the lives of children and their families.
Hit that APPLY button and embark on your newest adventure with Leapfrog Therapy!
