Reception & Administration Assistant | Lilydale Vic

About Us:

Wolfchester Australia is not just a company; it's a movement. As the fastest-growing business in our industry, we are dedicated to revolutionizing the Automotive & Industrial Consumables market with our exceptional products and customer-centric approach. Our success stems from our vibrant culture and an outstanding team that shares a passion for excellence. We are seeking a highly motivated and results-driven individual to join our movement and aid our sales efforts.

The Role:

We are seeking a committed Administration Assistant to support the daily operations of our office located in Lilydale, Victoria. This role is vital for ensuring efficient administrative support and smooth operations within our fast-paced environment.

Job Description:

• Data Entry: Accurately enter and update customer information, payments, and other relevant data into the company's databases.
• Phone Handling: Professionally answer incoming calls, address customer inquiries, and provide appropriate assistance or direct calls to the appropriate team members.
• Accounts Receivable: Contact customers via phone or email to collect outstanding payments, maintain records of collection efforts, and provide excellent customer service during the process.
• Administrative Support: Handle various administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.
• Office Maintenance: Keep office areas organised and ensure that all administrative supplies are stocked and maintained.

Requirements:

• Proven experience in data entry, administrative tasks, or customer service roles
• Excellent communication skills and the ability to interact professionally with customers and team members
• Experience with accounts receivable processes is favourable but not essential
• Strong attention to detail and accuracy in data entry and administrative tasks
• Ability to prioritize tasks, manage time efficiently, and meet deadlines
• Strong problem-solving skills and ability to handle customer inquiries and collections professionally
• Good knowledge of MS Office, particularly Excel & Teams

Location:

Our head office is located in Lilydale, Victoria, where this role will be based.

How to Apply:

If you are organised, dedicated, and ready to provide essential administrative support, we encourage you to apply. Please submit your resume and a brief cover letter explaining your interest in the role and how you can contribute to the success of Wolfchester Australia.

Join our movement. Apply now to make a difference with us. Be part of the revolution. Be part of Wolfchester Australia.

Note:

Only shortlisted candidates will be contacted for interviews