Receptionist

Full Time Receptionist

Contract Position - with potential to extend or stay on in another role if available at the time. May start to October.

Monday-Friday 9am - 5pm.

Office located in Hampton 3188

Company Info

Focus People Market Research Recruitment assists Advertising Agencies, Marketing Departments, Government Departments and Market Research companies with their research projects. We recruit respondents for research projects all around Australia (Metro, Regional and Rural areas), we assist clients to book suitable venues for their research project and assist with ensuring their project runs smoothly and efficiently.

Your role will be responsible for the smooth operation of the office and for supporting staff in a busy organisation. In this position you will provide support to the Managing Director as well as administrative support to the recruiting and project management staff along with day-to-day office management and reception.

Daily tasks required

• Answering incoming phone calls to the office
• Managing enquiries from respondents about projects running and payments
• Social Media
• Liaising with recruiting staff
• Managing your own email inbox and occasionally checking on the info in-box
• Assisting the managing director with daily administration tasks
• Ensure confirmations are finalised each morning
• Communicating with and assisting the Account Managers with their projects and admin tasks as required
• Ensuring the office is maintained to a satisfactory level
• Approving and editing email campaigns
• Venue set up and hosting
• Plus any additional administrative tasks as required

Programs that we use

• Google workspace
• Hubspot
• Teamwork
• Focus Pocus (database)
• Asana
• Calendly
• Zoom & Google Meet
• Lastpass
• Excel spreadsheets
• Cell Cast
• Brevo
• Typeform

Qualities we look for in our team

• Previous experience in a similar role or a customer service role
• Self motivated
• Driven to succeed
• Highly organised
• Good attention to detail
• Reliable
• Highly adaptable
• Likes to learn new things

Ideally you will love working in a fast paced environment, be able to think quickly on your feet, work well within a team, enjoy client communications, a great eye for detail and an interest in Market Research. If this interests you please email your cover letter and resume to *******@focuspeople.com.au

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 29 April 2024
• Expected salary: $45,000 - $55,000 per year