AddressCould you be super helpful?
As one of Australia’s largest profit-for-members superannuation funds, we always remember whose money it is and whose future we’re looking after. Our 1.1m+ members. These are the people who inspire what we do and how we do it, every day.
And we walk our talk, inside as well as out. That care and inclusion, and a focus on better futures, also extends to the people who work at Aware Super. We are proud of our well-resourced and successful development and wellbeing programs, available to all our staff.
But don't take our word for it, the 2023 AFR BOSS Best Places to Work and awarded 2023 and 2024 Canstar’s Outstanding Value Super Fund in Australia awards back these claims. And while it’s nice to be recognised, we don't do it for the accolades. We work to help everyone get more from their super, so they can get more for their future.
Sound good? Learn more about us and what we do at https://awaresuper.com.au
Your New Role
The Receptionist is crucial for delivering outstanding customer service to both external stakeholders and internal staff that attend our Perth CBD office. This role ensures the efficient operation of the Aware Super office network, enabling all team members to perform their duties effectively. In this role you will provide support services to the Perth office environment while interacting with a variety of stakeholders across the organisation. In this role, your responsibilities will include, but not limited to:
Providing a professional and courteous service at all times;
Meeting & greeting external clients for both appointments and walk-ins;
Assisting members with completion of Aware Super forms;
Monitoring and maintaining public areas (reception, meeting rooms, breakout areas etc.);
General Office and Facilities tasks – including: assisting with access card requests, kitchen and general maintenance and order for office supplies;
Distribution and processing of all incoming and outgoing mail;
Accepting all incoming couriers via the goods lift.
Fire Warden duties and responsibilities - ensuring Managers are notified of upcoming drills; and
Scanning member forms into Computureshare for processing.
How do you exceed our expectations?
You will be a natural people person, with the ability to deal with a diverse range of stakeholders (both internal and external) within a fast paced environment. You will have strong written and verbal communication skills with the ability to work autonomously and complete tasks on time. In addition you will have:
Strong experience working in a Reception/Office Coordinator position;
Experience in Superannuation Industry (desirable);
Demonstrated experience working with Microsoft Office Suite; and
- Excellent organisational and coordination skills. Demonstrated capacity to manage multiple tasks simultaneously.
Employee Experience
We understand that not everyone works in the same ways. We offer flexibility so that you can perform your role at your best.
We love working at Aware Super because our hard work is rewarded by:
A culture of career growth and development, backed by a commitment to internal career mobility
Abundant well-being offerings like a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones
Career defining opportunities such as: high-impact projects to scale our business and industry leading products and services development
The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.
Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.
