AddressBenefits:
- Exclusive Staff Benefits for Your Well-being: Elevate your lifestyle with fantastic discount staff rates for our Pilates and strength classes.
- Discount Privileges Across Healthia's Spectrum: Enjoy substantial discounts on all services and products offered by Healthia and our affiliated entities.
- Exceptional Employee Referral Program with Lucrative Rewards: Your connections are golden, and we want to reward you handsomely for it! Our excellent Employee Referral Program offers rewarding monetary incentives for referring talented individuals to our team.
- Caring for You Beyond Work: Gain access to our Employee Assistance Program, ensuring you have the necessary support for any personal or professional challenges. We're here for you, every step of the way.
- Indulge in Retail Perks: Experience the joy of shopping with our enticing retail incentives. Elevate your lifestyle outside the workplace, turning your purchases into delightful rewards.
The Role
The Physio Clinic (TPC) team are on the search for an enthusiastic team member to operate as lead senior administrator at our Marryatville clinic. We can be flexible with your roster and have a full-time position available, but we would be happy to discuss a part-time role if that suits you best.
The clinic opens at 8am and closes 6pm Monday, Tuesday and Wednesday, 7pm on Thursdays and 5pm on Fridays.
Your New Team
Team culture is very important to us at The Physio Clinic! We pride ourselves on maintaining a fun and supportive work environment for all our staff. Going the extra mile for one another is in our DNA. We value hard work, fun, and initiative whilst having a laugh and helping one another to achieve greatness.
The opportunity will involve working as part of our wider TPC administration team across our Prospect and Blackwood clinics, from the Marryatville clinic, to support excellent service delivery to our clients.
The role will also involve working closely with the Marryatville team leader, Practice Managers, and physiotherapists to ensure smooth operation of the clinic and foster growth.
Duties include but not limited to:
- Greeting and assisting clients in a friendly, caring, and helpful manner.
- Answering phones/emails promptly with the ability to prioritise appropriate tasks.
- Scheduling appointments and diary management.
- Processing of payments and invoices in an efficient manner.
- Building an excellent working relationship with our therapists.
- Carry out general administrative duties including invoicing, debt collection, reporting and auditing, EFTPOS/HICAPS transactions.
- Assist with accuracy of patient accounts.
- Assist with brand promotion.
- Managing clinic partnerships.
- Light housekeeping.
Additional duties may include:
- Marketing and Social Media Engagement if this is a passion (including social media content writing/creating, website updates, editing blog posts)
- Local Area Marketing (organising local events, reaching out to local groups etc)
About You
You will thrive in a customer service environment and possess strong interpersonal skills. You handle high-pressure situations with grace, be organized and have a genuine desire to assist others. We are willing to be flexible for the successful candidate who shows a strong interest and investment into teamwork.
To excel in this position, you should possess the following attributes:
- Enjoy working in a fast-paced, dynamic, social workplace within a team.
- Have exceptional written and verbal communication.
- Possess strong interpersonal skills, friendly demeanor, and a genuine passion for working with people (the role involves job sharing, so this is very important).
- Value rapport building and understand the importance of the client experience.
- Show strong initiative to autonomously identify and complete operational tasks.
- Ability to multitask and prioritise tasks.
- Have a strong attention to detail and work ethic.
- Able to maintain professionalism whilst working under (light) pressure where you may have to quickly prioritise administerial tasks.
Required (or willing to obtain one):
- South Australian Driver’s Licence
- CPR certification
- SA Police clearance
Desired (but not required):
- Allied Health/Medical administration experience
- Experience with third party companies like NDIS and Workcover
- Marketing/Social Media experience
About Us
The Physio Clinic is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health practitioners and Support Services across over 300 practices in Australia.
We are a South Australian group of practices specialising in delivering premium physiotherapy and Allied Healthcare to clients at our Marryatville, Prospect & Blackwood locations. Our philosophy is to improve the overall wellbeing of our clients through the dedication and expertise of our handpicked clinicians.
What’s Next
If you feel you may be the right person to join our team, please apply with both a covering letter and CV directly via the SEEK advertisement. Please include what hours per week you require and whether you are interested inpart-time, or full-time role.
Note that remuneration will be dependent on experience and will be discussed with chosen applicants.
