Address
Form of workThis is an opportunity to join our successful and friendly team representing the luxury prestige brands of Land Rover and Jaguar in Doncaster.
We are looking for an experienced Receptionist/Administration support.
We require a well presented person who is, passionate about providing excellent customer service, represents our business and brand and can welcome our guests in a warm and friendly manner.
The successful candidate will be available to work approximately 15 to 20 hours per week from Monday to Saturday from 8.30 - 5.30pm. There may be an opportunity from time to time to extend these hours as necessary
About the role
You would be required to
- Demonstrate a friendly and personalized customer experience to all of our customers.
- An engaged friendly phone manner and strong email communications.
- Provide refreshments to our guests with coffee, tea and water.
- Manage a reception log and lead management system.
- Provide assistance in answer phone calls, directing inquiries to relevant departments, taking messages and emailing the relevant people.
- Have good general computer skills
- Be able to undertake general administrative duties
- Assist the team when required to provide a luxury experience to our guests
- Undertake other duties or training as required
About you
- Be well presented at all times
- Driven to provide a genuine, luxury customer experience
- Be able to be work in a team environment
- Have attention to the details and be well organized
- Strong communication and computer skills
- Be able to solve problems and be clear minded
Previous experience in a reception and Administration role is essential.
If you believe that you are the ideal candidate, please forward your application to: echubak@doncasterjlr.com.au including your CV and cover letter or click the link below.
If you would like to discuss this role privately, please contact Eugene or Marissa on 03 9848 8888.
