AddressAt Solar Plant , We are providing many homes and businesses of all sizes with the best climate and energy solutions. We are experts in solar and we are equipped with the best technology, skills, and experience to help you reach your energy goals.
We have an exciting opportunity at our Tamworth office for a proactive individual to step into the dual role of Receptionist and Sales Support Administrator. If you thrive in a fast-paced environment and have a talent for organization, this position is perfect for you.
Qualifications & experience
- Previous experience in a sales & customer service role, required
- Previous experience with inbound sales, required
- Must be efficient on the computer and learn quickly
- Excellent communication skills
- Proficiency in the Microsoft Office suite, particularly Excel & CRM
- Show initiative, be approachable and can multitask!
- Local residents in the Tamworth Regional surrounding area
Tasks & responsibilities (including, but not limited to)
- Assist walk-in customers and process their inquiries.
- Liaise with customers via phone and email, and log inquiries in CRM software.
- Perform general administrative tasks, including answering phones, following up on leads, scheduling appointments with potential customers, and managing the installation schedule.
- Provide comprehensive support to the sales team, ensuring all processes are executed efficiently and promptly.
- Assist in daily follow-ups and maintenance of outstanding leads, working closely with the sales team and head office to ensure customer satisfaction.
- Demonstrate exemplary customer service and problem-solving capabilities.
- Maintain communication between warehouses and other branches.
Salary Package
Annual salary of between $40,000 - $50,000 dependent on experience and accommodation requirements.
We operate between 9am and 5pm, Monday to Friday and the occasional Saturday, we are looking for a full-time applicant.
The positive applicant with a can-do attitude that we're looking for, apply today! Position to start immediately.
