AddressQuicksew is a long-term family-owned business based in Bathurst NSW. After 15 years our current Sales Support/Estimator is retiring, and we are keen to secure a stellar candidate to fill such loyal shoes. Our passion for curating inviting living and interior spaces along with delivering superior customer experiences is what drives our every activity. This position is a career-defining opportunity for the right person.
We bring our clients fit out projects to life; with decades-long combined industry experience and superb after-sales care. Our clients are wide ranging from aged care, hospitals, education, hospitality, and residential homeowners.
You will be described as a ‘make it happen’ style of person! You will have unwavering self–drive and energy toward all that you do. You will enjoy a challenge and enjoy continuous learning in an ever-changing market environment.
Your responsibilities will include:
- All aspects of new project customer care; you will support each stage of the buyer's journey, from the initial enquiry, to arranging the discovery meeting with one of our BDMs, project estimating, dispatch samples through to attending to after sale matters.
- Coach and support your direct reports in the areas of marketing admin, showroom, and sales support responsibilities.
- Attending to website enquires, sales email inbound enquiries and complete buyer journey tasks after the sales team have completed their onsite discovery meeting.
- Engage in customer engagement activities such as support with creation of the monthly Eblast newsletter or complete lead generation calls as required.
- Complete monthly reporting on sales pipeline and market outlook indicators
- Investigating new suppliers and liaising with wholesalers for product samples
To be successful in this role, you will have:
- Excellent computer skills; Office 360 programs and ability to learn new software.
- Well-honed general business skills and acumen. A person with a variety of life and career exposure we believe can provide great transferable skills and experience.
- Exceptional people skills to influence what you are unable to control.
- A self-directed style of learning
- A person who enjoys developing and fine tuning systems to optimise our workflows.
- Enjoy relationship development with our wide variety of clients.
- Savvy organisational & admin skills.
The position is a Monday to Friday, office/showroom-based position. 8am to 5pm.
Confidential enquires can be made by phoning Tamara James, HR 0408 461 *** or connect via LinkedIn https://linkedin.com/in/tamara-james-0b6ab334
