AddressReceptionist
Innisfail QLD
Full Time
Join Our Team
Be part of the Cosca Way with like-minded colleagues/professionals, a culture based on authenticity and teamwork, building long term relationships/partnerships.
A full-time position exists for immediate start in our Innisfail office to join our team of professionals. This permanent position offers on-the-job training, with enrolment in Cert II - Cert III in Administration-Business and significant potential to develop your career.
Here are some of the reasons why it’s great to work with us:
- Flexible work arrangements
- Early finish on Fridays
- Training and development opportunities
- Mentoring and coaching programs
- Location of business and nearby amenities
- Positive brand and business reputation in the community
- Employee Assistance Program
- Maternity and Paternity Leave Schemes
The Role
We are looking for a receptionist to join our team on a full-time basis, working 38 hours per week.
As frontline of the business, you will be the first point of contact for our clients and visitors, so you must have a happy and positive ‘can do’ attitude and professional appearance. You will also be able to demonstrate maturity and initiative, be confident in verbal and written communications, capable with computer skills and an aptitude to learn new things and solve problems while working with a professional team.
Reporting to the Manager, proactively assist the team to exceed their clients’ service expectations you will be responsible for managing the reception area, answering calls, greeting clients, managing diary appointments, and other reception duties associated with the role.
Responsibilities in this role:
- Greet and assist clients and visitors in a friendly and professional way
- Answering and direct phone calls in a courteous and efficient manner
- Manage diary appointments and bookings for staff and clients
- Handle incoming and outgoing mail collection and distribution
- Manage enquiries (both verbal and written)
- Clients file management, electronic data entry, maintain client online portal
- Maintain the reception area clean and tidy
- Perform general administrative tasks such as filing, copying, scanning etc
- Running errands
- Understand the culture and goals of the organisation and the team
Requirements, Knowledge and Skills (Selection Criteria)
- Previous experience in a similar environment
- High attention to detail
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Confident, positive, well-spoken and have a professional manner
- Good organisational skills and excellent attention to detail
- Able work independently, be flexible and willing to take on the responsibilities
- Ability to multitask and prioritise tasks
- Knowledge of Microsoft Suite
- Ability to work to deadlines, continually improve and embrace change staying connected with evolving world of technology
- Reliable, punctual and flexible
The Cosca Way
Across our Business Advisory, Financial Services and Personal Wealth solutions we provide financial strategies that help our clients achieve their vision. We give numbers meaning and show them the way forward to achieve their goals. With locations now spread across Queensland, now is the perfect time to be part of our growth.
Benefits
At Cosca we’re a strong believer in our culture to Activate Growth not only for our clients and the communities we serve but also for our staff. So as part of our team, you can expect a competitive salary package that will reflect the skills and experience you bring, opportunities for further professional development, a community-focused team (with our own foundation), as well as flexible arrangements that are suitable for your role.
You will work in a positive, welcoming and social environment with plenty of events throughout the year to celebrate wins.
Job Application
To apply provide a cover letter and CV addressing the selection criteria.
Seeking more information, email the HR Manager **@cosca.com.au. All communication is strictly confidential.
