Receptionist - Modern Allied Health Clinic

We are currently seeking an experienced admin + client experience superstar to join our team!

Kinematics is a holistic ALLIED HEALTH CLINIC, offering a one-stop-shop for progressive, effective and personalised health care services to enhance movement, wellbeing and performance. Our service offerings include Physiotherapy, Osteopathy, Podiatric Biomechanics, Myotherapy, Remedial Massage, Clinical Pilates, Strength + Conditioning and an infrared sauna.

Our purpose-built clinic has an energetic vibe with a passionate team of clinicians and administrative staff. We have fostered a positive and supportive team culture, ensuring that every member is highly valued and appreciated. We take pride in the supportive community we've built with our clients, and our core values revolve around nurturing our exceptional culture and delivering elite client-centred care.

We are looking for someone to initially work 10-15 hours per week to start, with room to grow to 20+ hours by June/July, and even possibility of full-time in future as demand continues within our admin team. 

This position is for someone desiring a long-term career in administration within a premium healthcare setting and therefore we ideally aren't looking for someone currently studying to be an ALLIED HEALTH practitioner. 

You must be a team player and be passionate about living and promoting a happy, healthy and active lifestyle!

Key benefits:

• Fantastic clinic location in the heart of Richmond
• Training and career progression will be provided for the right candidate
• Be a core member of an exciting, modern and innovative HEALTH CLINIC
• Work alongside a friendly, passionate and experienced team
• Great facilities with natural light and good vibes (including an infrared sauna, coffee machine and fully equipped gym and Pilates studio)
• 4pm Friday finishes!
• Great team culture (including social activities and events)
• Regular team sweat sessions

The role will involve:

• Being the friendly front of house face welcoming our clients into the clinic.
• Schedule appointments, take payments, maintain patient files and generate reports.
• Administrative support and other ad-hoc duties as required.
• Actively promoting Kinematics services to potential referrers and clients.
• Must be available 1-2 evenings a week + happy to cover occasional Saturdays 8am-3pm.
• As a team we are always growing and expanding, so additional skill sets may be utilised within the role (Eg. operations, marketing + events coordination).

Requirements:

• Previous experience working in an ALLIED HEALTH practice and using Cliniko practice management software will be highly regarded.
• Must have a minimum of 1 year administration experience or extensive customer service experience.
• Exceptional customer services and communication skills.
• Willingness to learn and understand our unique approach to ALLIED HEALTH so that you can coherently be the eyes, ears and voice of the clinic.
• Strong computer skills and the ability to learn clinical software quickly is essential.
• High level computer literacy, including proficiency using Word and Excel.
• The ability to be efficient, multi-task, prioritise tasks and have great attention to detail.

How to Apply:

If this sounds like the opportunity you’ve been waiting for and you have the required experience, please apply with your resume and cover letter acknowledging:

1. What attracted you to apply for this position and why do you want to work at Kinematics?

2. Why do you think you would be a good cultural fit within our team?

3. What does working as part of a team mean to you?

Are you experienced in operations + business management? We are also currently hiring for a Business + Ops Manager - you can read more + apply here:

https://www.seek.com.au/job/74232546

www.kinematics.com.au