APC STORAGE TECHNOLOGY (PTY) LTD as part of APC GROUP is a leading national supplier of warehouse and office storage solutions. We specialise in the design, manufacture, installation, and servicing of a wide range of storage products including pallet racking and shelving.
Are you a detail-oriented, organized, and customer-focused individual? We are seeking a versatile and enthusiastic Rack Inspection Administrative Assistant & Receptionist to join our team. This role combines administrative tasks with customer service, providing a unique opportunity to work in a dynamic and fast-paced environment.
Key Responsibilities:
Rack Inspection Administration:
- Handle all queries related to Rack Inspections.
- Finalize and check rack reports, and quote inspections.
- Provide inspection reports, repair quotations, and process related jobs.
- Manage inspector inductions, licenses, and other paperwork.
- Schedule Rack Inspections, ensuring all details are in order (PPE, inductions, site contact, etc.)
- Ensure payments/POs are received prior to inspections.
- Follow up with customers for payment and after completed inspections.
- Maintain and update templates and documentation for Rack Inspections.
- Provide information to customers about inspection findings and other related details.
- Manage travel arrangements for inspection staff.
- Assist with other operational tasks as needed.
Reception and General Administration:
- Answer, screen, and forward incoming phone calls.
- Greet visitors, manage inquiries, and handle guest complaints.
- Organize and maintain front desk files, records, and ensure proper mail distribution.
- Coordinate courier services and manage parcel distribution.
- Maintain a tidy and presentable front desk and meeting rooms.
- Assist with general administrative duties, including photocopying, filing, and data entry into internal systems.
- Prepare outgoing mail and other correspondence.
- Assist with logistics tasks, including manufacturing and warehouse operations, delivery schedules, stock returns, and counts.
- Other ad-hoc housekeeping and administration duties
- Collaborate with other departments to resolve day-to-day issues.
Qualifications and Skills:
- Proven experience in an administrative or receptionist role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- A positive attitude and a willingness to learn.
- Ability to work both independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a collaborative and supportive team environment.
- Career growth and development opportunities.
Only shortlisted applicants will be contacted.