AddressSeeking an experienced part time receptionist to look after our clients so we can look after their pets!
As part of the Apiam Animal Health group of regional and rural Veterinary Clinics across Australia, Singleton Veterinary Hospital is a mixed animal practice that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond in patient care.
We are on the hunt for our next superstar customer-focused experienced Receptionist to look after our clients so we can look after their pets!
The Position:- Permanent part time position with view to full time in the future
- Provide outstanding customer service over the phone and face-to-face.
- Welcome clients and their pets to the clinic.
- Manage appointments for clinical staff.
- Liaise with vets and vet nurses to ensure efficient daily scheduling.
- Process invoices and payments.
- Ensure a neat and tidy presentation of the reception and waiting areas.
- Minimum 5 years’ experience in a customer service role.
- Reception experience in a vet clinic or animal care industry knowledge is advantageous.
- Must genuinely love helping clients and have a mature approach for tricky conversations!
- Ability to multi-task with excellent time management skills.
- Excellent team player and communicate well with clients, your colleagues and managers.
- Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)
- Discounts from various retail, travel, fitness and health providers.
- Everyone on our team is highly valued we take pride in having a positive and friendly clinic culture.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
- Opportunities for further career development within an industry leading organisation.
If this opportunity excites you and you would like to be part of our team apply now with your resume and cover letter!
