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SalaryLittle Souls Wellness Centre is a multidisciplinary private practice, with locations in Tweed Heads and Bangalow. We are currently seeking an enthusiastic administration assistant to join our Client Support Team in Tweed Heads and Bangalow. This is your chance to work in a nurturing and collaborative environment that empowers clients to achieve their goals, and equally encourages employees to create their ideal position. We value connection, community, collaboration, compassion, inclusion, continuous learning, and work-life balance.
Why join us? We are committed to providing to an exciting role, that offers:
- A supportive, welcoming, and dedicated team.
- On the job training and opportunities for ongoing professional development.
- Flexible working hours, with casual, part-time or full-time positions available.
As a member of our Client Support team, your role will include:
- Answering phone calls, emails, data entry, filing, scanning and client billing.
- Liaising with key stakeholders to support clinicians and ensure client care.
- General opening and closing procedures of office, including basic tidying of the office spaces.
- Managing a team of Allied Health Professionals’ schedules.
- Handling confidential documentation and files.
- Active collaboration as a member of our administration team and wider, to assist and support the team on an individual and collective level.
About you:
Our ideal candidate will:
- Have 8am to 6pm weekday availability for a minimum of 3-4 shifts per week (8am to 4pm, 9am to 5pm, or 10am to 6pm shifts).
- Be available for shifts at both our Tweed Heads and Bangalow offices across the week.
- Ideally have experience in administration and/or customer service roles.
- Be friendly, approachable, and enjoy engaging with people of all ages.
- Strong written and interpersonal communication skills.
- Have the ability to work independently and collaboratively within a team.
- Be organised, well-presented, and act in a professional manner.
- Be empathetic and have the ability to build rapport with team members, key stake holders, and clients.
- Be able to communicate clearly and sensitively with children and parents, at times when they are distressed.
- Have a basic knowledge of available services and available funding (Medicare, NDIS scheme, private health etc.).
- Have knowledge of Power Diary or similar booking system. Whilst advantageous, it is not a mandatory requirement.
If you feel that this is the right role for you, please email a current CV and cover letter to Jade Staring - Director or Holly Stoneman - Client Support Manager. If you would like to discuss the position further, please do not hesitate to contact us.
We hope to hear from you soon!
Close date: 14th April 2024. We may close applications prior to this if the right applicant is found, so please apply as soon as possible.
