Receptionist/Front Office Administration Assistant

Are you a Receptionist/Front Office Administration Assistant looking for your next challenge while balancing lifestyle? Join our Economic Development team in an award-winning local government organisation.

What we are looking for

We are seeking an experienced Receptionist/Front Office Administration Assistant to join Council’s Economic Development team. As part of this team you will assist the Park Manager in the provision of administration services to the visitors and residents of Council caravan parks and accommodation facilities. To facilitate and directly support the efficient operation of Council accommodation services by performing check-ins, Office Administration, secretarial and administrative support.

This is an exciting opportunity to work with an ever-changing dynamic team within the Mid-Western Regional Council.

This role is a casual role, based on site in Mudgee.

The salary range being offered for this position is $41.85 to $47.12 per hour plus superannuation (which will increase from 1 July 2024).

Key Accountabilities

• Direct guest check in and checkout following correct procedures
• Ensure high level customer service is maintained at all times
• Take cash, credit card and debit card payments when necessary and in accordance with Council’s policies and procedures
• Assist guests with all questions and reasonable requests
• Make and confirm reservations, ensuring all bookings adhere to payment and cancellation policies
• Advise housekeeping staff when rooms have been vacated and area ready for cleaning as required
• Maintain stock levels in the kiosk/shop within the reception area
• Conduct site tours if necessary with prospective guests
• Answering incoming calls, action incoming correspondence and sort mail
• Attend to general reception duties including filing and maintaining guest data bases
• Any other duties as assigned by management

About Mudgee:

The Mudgee Region is blessed with outstanding tourist delights, investment opportunities and lifestyle attractions, all just 3.5 hours from Sydney. Add to this breathtaking natural beauty, fine wine, locally grown produce and a real community with heart and soul; it’s a perfect lifestyle envied by others. What’s more, Mudgee has been named the top NSW tourism town – two years running!

Further information can be obtained from:

Trent Robertson 0455 727***

HR Officers (02) 6378 2***

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