Records And Compliance Manager

Employment Type: Full-Time Permanent
Position Classification: Health Manager Level 3
Remuneration: $122,850 – $139,559 per annum, excluding 11% superannuation
Hours Per Week: 38
Location: Chatswood/St Leonards
Join the team driving the digital transformation of Australia’s largest public health system
About us
Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.
Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace where our people can gain a sense of belonging, value and opportunity.
Come and work with us
We have a new role in our corporate governance risk and Compliance team for a Records & Compliance Manager.
Reporting to the Head of Corporate Governance, Risk & Compliance, the Records and Compliance Manager is responsible for operational management of corporate records, reporting and Compliance for eHealth NSW. This position is responsible for developing, implementing and maintaining a compliant Records and information management program in accordance with legislative and policy requirements, including the planning, development and management of innovative corporate recordkeeping systems and solutions. This also includes developing, implementing, and maintaining corporate record management procedures and policies, ongoing support and training and ensuring compliance with corporate governance reporting frameworks to meet statutory requirements.
What you will do:
Drive the record keeping process to effectively and efficiently create, store and access corporate records to meet the obligations of the State Records Act 1998.

• Establishing and maintaining a records management program in conformity with standards and
• codes of best practice (TRIM/Content Manager).
• Maintain and enhance a compliance register of all mandatory instruments (legislation, codes, policies, and procedures) and ensure accountability through clear ownership.
• Manage the annual compliance attestation and the records management assessment tool.
• Provide policy advice, monitor, and report on legislative compliance government policy issues impacting eHealth.
• Maintain register of internal policies and procedures.
• Develop and maintain policy and procedure review process and provide advice on policy development in line with Policy Development and Management Procedure.
• Identify changes to mandatory instruments and communicate to owners.

More information about the role, can be found in the .
About you
The skills and experience we are looking for include:

• Tertiary qualifications in Information Management (Records Management) and/or substantial experience in a Senior Records Management role.
• Demonstrated experience in the administration of electronic records management systems, such as TRIM/Content Manager.
• Extensive experience in developing information management solutions, plans and procedures that meet client and legislative requirements. Experience with compliance functions and interpreting legislation.
• Proven engagement, collaboration, and negotiation skills, with the capability to build, maintain and use relationships with customers and stakeholders.
• Superior written communication skills with proven skills in writing complex reports, briefings, external correspondence, policies, and procedures.

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.
Benefits of working for eHealth NSW
We support our people with great benefits so they can support the patients and staff of NSW Health.
These include:

• Flexible work options
• Skills and leadership development training programs
• Salary Packaging
• Health and wellbeing programs

More information about these benefits can be found on our .
Valuing diversity and inclusion
eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people and people with disability for all advertised positions and have strategies in place to support them.
For more information on the strategies in place to support diversity and inclusion, such as NSW Health’s Stepping Up program for Aboriginal and Torres Strait Islander people and our Disability Employment Strategy, please visit our .
How to apply
To start your application, click the APPLY FOR JOB button at the top.
To apply for this role, please submit an online application and attach your resume (up to 5 pages) along with a cover letter (up to 3 pages) which describes how your capabilities, knowledge and experience make you the best person for this role. Additionally, you will need to respond to the below two questions in the online application process.

• Please provide an example where you have analysed and provided key recommendations. What was the outcome?
• Can you please provide an example where you have designed a business process to improve ways of working?

For role related questions, please contact Robert Gray on
If you require assistance or have any questions about the recruitment process, please contact Dane on
Applications Close: Sunday 28th January 2024 (11:59pm)
A talent pool may be created from this recruitment process to fill permanent or temporary vacancies within the next 18 months.
All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an Australian Immunisation Register (AIR) Immunisation History Statement certifying the worker cannot have any approved COVID-19 vaccines available in NSW. A NSW Health agency may require further information about the medical contraindication (including but not limited to an Immunisation Medical Exemption form-IM011 form). Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.
To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).