Records Manager

Beyond Smiles Dental Pty Ltd seeks a skilled and enthusiastic Records Manager to join our team. The ideal candidate will possess extensive experience and motivation, with a strong focus on organization and attention to detail. As the Records Manager, you will maximize our internal processes, ensure smooth day-to-day operations, and contribute to the company's overall success. You will report directly to the Director.
RESPONSIBILITIES
- Oversee daily operations of the dental surgery to ensure smooth functioning.
- Implement general systems management protocols per the entrepreneurial, operational system in place and set up and review documenting records systems for our busy dental surgeries.
- Develop and maintain schedules, allocate resources, and manage inventory.
- Monitor and maintain accurate patient data and a summary of patient records daily and monthly.
- Reconcile allocated payments, Generate revenue reports for each clinic, and provide insights to support decision-making processes.
- Manage the end-to-end monthly valuation process for Fund and patient accounts for any debt recovery.
- Advise on new records management policies to guide your staff in managing their records and using the employer's records system.
- Respond to information inquiries, giving appropriate access to information.
- Establish effective communication channels with the front office, dentists, clients, and other relevant suppliers/labs.
- Maintain accurate and up-to-date records of financial activities, ensuring that documentation is organized and easily accessible for audit purposes.
- Collaborate with internal colleagues to address and resolve operational issues promptly.
- Identify opportunities for process improvement and implement solutions to enhance workflow efficiency. Regularly assess and optimize operational procedures to meet the evolving needs of the business.
- Be willing to take on new responsibilities and adapt to changing priorities.
- Embrace the opportunity to learn and grow in a dynamic work environment.
REQUIRED SKILLS

• 1-2 years experience in a relevant role
• Ability to work autonomously, be self-motivated and goal-oriented
• Highly organized with excellent time management skills,
• Strong communication skills in dealing with colleagues, suppliers, and patients
• Negotiation skills to persuade senior colleagues to follow agreed record-storing guidelines
• Problem-solving and analytical skills to develop an understanding of how your organization works and build integrated records systems
• Flexibility to get involved in all aspects of information provision
• Proficiency in computer applications, including Microsoft Office and healthcare management software.