Regional Coordinator

Benefits for you: 

• Salary Packing 
• Hybrid Work Arrangements
• Free Parking At Location
• Fix-term Contract

About Carealot

Carealot is a proud WA family-owned and operated business with 28 years of experience in caring for those needing assistance in their homes in Perth, Peel, South West and Great Southern Regions. We provide person-centered, high-quality, cost-efficient care that promotes independence and enhances quality of life.

We are a leading provider in the aged care industry, dedicated to enhancing the quality of life for seniors through comprehensive home care solutions. Our mission is to empower individuals to live independently and comfortably in their own homes while receiving the support they need. As we continue to expand our operational team, we are seeking a skilled and experienced Home-Care Regional Coordinator who is based in Busselton and manages both the South-West and Great Southern Regions in WA.

About your next role:

As the Regional Coordinator, you will be responsible for leading, supporting, and mentoring Care Partners, Nurses, Frontline workers, and clients. This position will ensure the delivery of a client-centred approach that is compliant with the Home-Care regulatory guidelines, best practices, and applicable contractual and budgetary benchmarks. Six months of a fixed-term contract can be extended or converted to permanent status.  

The Regional Coordinator will work closely with the COO and the Management team to oversee and support employees in delivering high-quality services.

The key responsibilities of your next role :

   - Manage the day-to-day delivery of the Home Care package program, Veterans and community nursing within the regions.

   - Ensure efficient allocation of resources, including staff, equipment, and supplies.

   - Monitor service delivery to ensure compliance with quality standards and regulatory requirements.

   - Implement strategies to optimise operational efficiency and cost-effectiveness.

   - Build and maintain strong relationships with clients, families, caregivers, and healthcare professionals.

   - Collaborate with internal teams to address client needs and preferences effectively.

   - Provide leadership and support to a team of care partners, nurses and frontline workers.

   - Conduct regular training sessions to ensure staff proficiency in-home care package management and delivery.

   - Foster a culture of continuous learning, growth, and accountability within the team.

   - Identify areas for improvement and implement corrective actions as needed.

   - Monitor client satisfaction and implement initiatives to enhance the overall client service satisfaction.

What we are looking for:

- Bachelor's degree in healthcare management, business administration, or a related field (preferred).

- Minimum of 3 years of experience in the aged care industry, with a strong understanding of home care.

- Proven track record of working in the homecare or community services industry. (preferred)

- Excellent communication, interpersonal, and leadership skills.

- Ability to work collaboratively in a dynamic, fast-paced environment.

- Strong problem-solving and decision-making abilities.

- Excellent computer skills in large database platforms.

What more benefits for you:

- Competitive salary commensurate with experience.

- Salary Packaging

- Opportunities for professional development and career advancement.

- Supportive and inclusive work environment focused on employee well-being and growth.