Regional Manager - Vic

Regional Manager - VIC

We are Strand. The unshakeable House of Fashion Travel, going places since 1927. We are doers; creators, innovators, and curators of new beginnings.

Formerly known as Strandbags, we are Australia’s leading handbag and luggage retailer with a fast-evolving network of 260+ stores – and this is only the beginning. Through innovation and a first-movers approach, we are shaping a global company that drives innovation and opportunities.  

Our unique team has a rich history of experiences that make up who we are today. We are a collective of experts who are constantly evolving, soaring out of our comfort zone, and have a thirst to engage and inspire people with the stories, initiatives, and direction that bring out the best in themselves and others.

We are looking for a like-minded, high-performing Regional Manager, who is inspirational at every level!

If you want to join a strong team culture that is passionate about what we do, then look no further. There is no better time than now to join a growing and expanding business.

What’s in It for you!

• Career growth and investment in your development 
• Incentive program 
• Yearly conferences 
• Amazing culture
• Supportive leader
• 40% staff discount on all store products
• Birthday leave  
• Employee referral incentive scheme
• Access to a 24/7 Employee Assistance Program

What you will be doing !        

You will play a pivotal role in driving sales, guaranteeing operational effectiveness, and nurturing a culture of exceptional performance within the designated region. Your responsibilities encompass serving as a brand representative, embodying the brand's core values, and consistently providing an exceptional in-store experience to every customer. As a frontrunner, you will provide guidance, inspiration, and direction to teams, fostering high engagement, optimising sales, and upholding cost-effectiveness and efficiency standards.

Your key accountability areas 

Operational Excellence 

• Visit all stores in your region regularly; review sales, KPIs, store standards and opportunities, ensuring productive feedback is provided. 
• Ensure efficient operation of your stores to achieve optimal results in sales targets, KPI’s, store presentation, visual merchandising, stock levels, wage control and shrinkage 
• Oversee accurate implementation of national promotions, always maintaining high Visual Merchandising (VM) to brand guidelines.
• Build relationships across regions to share best practice in execution. 

Risk and Compliance 

• Optimise-based rostering in line with the General Retail Award
• Banking in line with company banking procedures
• Visual merchandising standards in line with brand guidelines
• Zoning, re-pricing, stock control processes
• Shrinkage action plans
• Inventory control best practise 
• Oversee stocktakes

Customer Satisfaction

• Champion a customer-centric approach, ensuring that every customer receives exceptional service.
• Promptly address customer feedback and concerns, seeking innovative ways to enhance the overall shopping experience.
• Create and build a customer-obsessed culture within your team, and address areas of concerns.

Recruitment and Induction

• Hire top talent. Take ownership of recruiting, onboarding, training and developing top talent. 
• Conduct group recruitment and assessment centres as required.
• Deliver an established people succession plan across all stores. 

Training and Development:

• Own the training and induction of all Store Management roles for your region. 
• Identify training needs and provide coaching and development opportunities for store teams.
• Plan and execute training programs to enhance employee skills, product knowledge, and customer service.

Budget Management:

• Manage all stores' controllable expenses in line with budgets assigned in the P&L to achieve profit budgets.
• Proactively address budget variances and financial performance to ensure alignment with goals.
• Oversee Manage wage budgets, ensuring compliance to set targets. 

Reporting and Analytics:

• Generate and analyse reports on key performance indicators (KPIs), translating data insights into actionable strategies.
• Regularly present updates, recommendations, and performance insights to senior management.

Who are you? 

• 5+ years’ experience in a Regional, State or National multi-site role. Preferable in a retail environment
• Exceptional ability to lead a team.  
• Strong knowledge of the Retail Award and performance management processes. 
• Proven ability to drive sales and build high performing teams. 
• Previous experience in wage management and rostering.
• Strong knowledge of visual merchandising principals. 
• Highly motivating and influential.
• High achiever who is driven to succeed. 
• Must thrive in a fast-paced environment. 
• Exceptional communication skills. 
• Ability to be agile and think on your feet. 

If you are looking for a standout organisation that is striving to new heights,  apply now!