Rehabilitation And Return To Work Coordinator

The City of Gold Coast is Australia's second-largest local government authority, and our people are united in their passion for delivering the best for our City.

Why join the City of Gold Coast? What's in it for you?

When you join the City of Gold Coast, we provide pathways and opportunities for you to grow and achieve your potential; we look out for your health and well-being with our Fitness Passport and Employee Assistance Programs, and we offer flexible work and hybrid office/work from home options to allow you to have more time doing the things you enjoy. In addition, we have a generous superannuation scheme and an employee-driven Social Club to get you amongst the action!

About your branch

Located within the Strategy, People and Performance Department, the Work Health and Safety Branch plays an essential role in leading safety practices across the organisation, ensuring our people operate in a safe and healthy manner. Working within the WHS Strategy business unit, we are responsible for delivering proactive health and safety programs across the City. 

About the Role

The Rehabilitation and Return to Work Coordinator position is responsible for providing injury management support, Rehabilitation And Return To Work services to the City's workers. This includes liaising with both internal stakeholders and external providers in delivering on the City's requirements for injury management.

This role is part of the Health and Injury Management team and playsa critical role in supporting injured workers via the Immediate Injury Management program which is available for City workers 24 hours a day, 7 days a week. As part of the role you will travel regularly within the Gold Coast region to support employees across over 70 City locations as well as participate in a rotating afterhours on-call roster. 

The role is also responsible for supporting initiatives across the WHS Strategy team

About You

The successful applicant will:

Have relevant qualifications or demonstrated experience in injury management, having worked in a Rehabilitation And Return To Work role for at least 2 years.

An in-depth understanding and knowledge of contemporary rehabilitation issues and practices, along with experience in managing complex physical and psychological cases. Previous experience working within a self-insured employer framework is highly regarded

Demonstrated high-level communication, interpersonal and negotiation skills (with all stakeholders), particularly in the provision of consulting advice and guidance to stakeholder of all levels of a complex organisation, including taking a multidisciplinary approach with broader colleagues to achieve best outcomes.

Strong written and oral communication skills and the ability to adapt your style and language depending on the audience. Previous experience supporting a mixed collar workforce will be highly regarded

Demonstrated analytical and creative problem-solving skills in the provision of solution-based strategic and operational injury management and disability support in a large, complex organisation

Have strong administrative skills, attention to detail and the ability To Work autonomously in a flexible work environment

Qualifications in an allied health discipline (and accreditation with the relevant governing body) will also be highly regarded.

How to apply for this role

For more information about this role, please the position brief in the vacancy on our recruitment website. To access this document, click the paperclip icon in the top right corner of the vacancy screen.

Click on the 'Apply' button below to complete your online application. Please upload your current resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

As part of our selection process, you may be required to undertake a one-way video interview via Criteria, face-to-face or virtual interview via Microsoft Teams. You may also be required to undertake reference checks via Xref, police checks, employment history checks, qualification checks and drug and alcohol testing.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive anddiverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.