Rental Service Agent

$31.09 hourly casual rate
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
About the Role
This Rental Sales Agent is the face of our brand ! In t his position you will interact with our customers at the rental counter while marketing products and services , completing rental bookings and responding to general customer inquiries.
What you’ll do
Establish ing customer car rental need s by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely , efficient and accurate manner
Answering customer questions and inquiries
What we’re looking for
Applicants must have a full and valid driver’s licen s e
This is a casual position that requires a minimum availability of 3-4 days per week
Ability to work in a fast paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Hourly pay + loadings + commission incentives
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
Townsville
Queensland
Australia