Address
Form of work
Overview
As a Research Manager with YouGov Australia, you will be working closely with your research team and clients, developing, and managing client accounts, and running diverse research projects (including PR, advertising, brand health and tracking, customer experience, and new product development).
Main responsibilities
Staff Management
Manage 1-2 Research Executives, coaching and mentoring them through key aspects of their projects including questionnaire design, scripting online surveys, data analytics and report writing. You will be the key member to lead the entire research process from project set-up to delivery.
Project Management
Coordinate and manage complex projects either independently or as part of a team. Work with the Research Director on report project plans, resources, deliverables, and problem solve.
Client Servicing & New Business Development
Working side by side with the Research Director on account management to understand client needs, advocate the best research practices and provide relevant and useful insights from research.
For New Business opportunities, prepare quotations and proposals in response to research briefs. Data Analysis and Reporting
Analyse research results to identify key insights and demographic trends. Undertake regression modelling to help identify drivers of customer experience, retention, brand consideration and purchase intent.
Prepare clear, accurate and compelling reports. Proactively identify ways to improve efficiency of operations and service delivery to ensure high quality outputs can be sustainably delivered within the research team.
Demonstrated Knowledge and Experience
Proactive and positive attitude to learning and helping others.
Self-discipline and motivation
Excellent teamwork and problem-solving skills
Ability to multi-task and work across multiple projects in a fast-paced work environment.
Advanced analytical and numerical skills.
Solid understanding of research design, online research methodologies, sampling, questionnaire design, quotas and weighting and significance testing.
At least 5 years market research experience in an agency.
Excellent written, oral, and electronic communication skills.
Relevant tertiary qualification in Psychology, Social Sciences or Business/Commerce will be highly regarded.
Fluent in English (written and spoken).
Summary of role requirements:
- Flexible hours available
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
