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SalaryWhy work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.
You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.
Your experience and skills include:
- You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
- Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.
- You are confident about your technical knowledge of hotel booking systems, including Opera.
Our Hotel - The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel opening on 1 July 2024.
The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, will be located just steps away from Terminal 4, Melbourne Airport. Guests will enjoy access to a fitness centre, conference rooms, pool, co working space and a number of food & beverage venues which form the hub of the mixed-use precinct.
This will be a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
- You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
- Complimentary car parking.
- Complimentary dry cleaning.
- Employee benefit card offering discounted rates in Accor worldwide.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
