Resource Coordinator

The opportunity

• Permanent full time role
• Osborne Park locations - On site parking available
• $35.16 per hour plus super and salary packaging benefits

We have opportunities for Resource Coordinators to join our Resource Team on a Permanent full time basis. These roles based at Osborne Park, will include a small element of working from home. The days of work are Tuesday to Saturday each week. Saturday is 0900-1700 Tuesday to Friday will be varied start times between 0600-0900. There is 3 - 4 weeks initial office based training. Further to that, 2 days per week can be worked from home.Whilst reporting directly to the Resource Coordinator Team Leader, you will liaise daily with our various teams to schedule and roster care services to clients ensuring quality services are provided within the required timeframes.To enjoy this role, you will thrive in a high-pressure and fast-moving environment!Key Responsibilities

• Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
• Analyse provider availability and rounds allocated to ensure most efficient use of resources.
• Monitor, manage and action notifications received from providers.
• Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
• Process planned and unplanned leave including holiday period leave.
• Provide administration support to the Line Manager and team as delegated.
• Support and implement continuous improvement of business processes.
• Contribute to reporting as required.

About youThe ideal candidate for this position has excellent computer literacy skills, outstanding communication skills (written and verbal) and has a strong eye for detail. You will also meet the following criteria:

• Previous experience in a rostering/scheduling position is a highly desirable
• Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
• Excellent communication (written, verbal & listening) and interpersonal skills
• Ability to autonomously manage time and organise workload
• An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues

Benefits

• Competitive annual salary + super + the ability to salary package up to $18,550.
• Comprehensive health and wellbeing resources and support (including 3 annual mental health service sessions for you and your family).
• Discounted private health insurance with Medibank, nib and HBF.
• Leave loading payment on top of your annual leave.
• Subsidised gym membership with participating gym partners.

How to applyTo submit your application, click 'Apply'.Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19, or evidence of a medical exemption in order to commence employment with Silver Chain.We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date. Please note that unsolicited applications from agencies will not be accepted.About Silverchain GroupWith a proud history Silverchain is the leading provider of high-quality health and aged care in the homes and communities of more than 105,000 Australians every year. Where careers and community connect: our greatest strength is our people. As an employer of choice we provide expert care for your career with ongoing resources, support, training and opportunities for career development. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians.Silverchain are proud members of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, culturally diverse and linguistic backgrounds.