Address On behalf of our client, we are advertising.
Beadon Bay Hotel , owned by The complete group (COMPLETE HIRE AND SALES PTY LTD is looking for an experienced Restaurant Manager to join their team in Beadon Bay Hotel , Onslow.
FUNCTION:
Responsible for all aspects of the day to day operation of the restaurant; developing and maintaining a high service standard; and upholding the policies and procedures of the restaurant.
RESPONSIBILITIES:
· Develop in conjunction with the managing director and hotel manager, sales leads for business.
· Manage of the restaurant accounts and daily banking.
· Supervision of all food and beverage team members.
· Develop and assist in developing the hotel menus.
· Maintain superior levels of food and beverage service to guests.
· Ensure that all team members’ product knowledge is at an acceptable level.
· Participate in the planning and conducting of theoretical and on-the-job training.
· Ensure that all areas are stocked to appropriate par levels.
· Supervise the maintenance and cleanliness of the facility on a daily basis.
· Maintain and order the appropriate beverage stock levels, in accordance with the established policies and procedures.
· Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and other special occasions.
· Monitor food quality and quantity, relating to portion control.
· Monitor all wine storage facilities to ensure that proper storage techniques are being used and that the cleanliness standards of storage areas are being well maintained.
· Develop and maintain all wine and beverage menus.
· Managing the cost of all wine and beverage menus.
· Maintain and effectively roster all restaurant team members, keeping within the budgeting of payroll percentage of 29%. Forecasting will be required on a weekly basis.
· Maintain and effectively roster all bar team members, keeping within the budgeting payroll percentages of 25%. Forecasting will be required on a weekly basis.
· Ensure that all wastage items are fully recorded, explained, and kept under 0.9% of revenue.
· Maintain and record all food and beverage transfers to and from the bar.
• Addresses customer's complaints concerning service, food, and beverages while ensuring guests are served in an efficient and courteous manner.
• Supervises and motivates assigned employees including coaching, counselling, evaluating and training activities to maintain or surpass customer service goals.
• Provide leadership that supports a strong competent management team.
• Plan and organise upsell programs and tools to motivate staff for increased revenue.
• Ensure a tool of measurement is in place to determine success factors.
• Ensure all service personnel are aware of and understand the Beadon Bay Hotel’s service levels and requirements.
• Maintain an employee communication board including upcoming events, promotions, daily food/beverage/bottle shop specials and a place for memos generated by management.
• Ensure a clean, safe, and sanitary work area always. All general cleaning should be performed using specified safe cleaning supplies and staff should immediately clean up any spills.
• Inspects establishment and observes workers and patrons to ensure compliance with occupational, health, and safety standards and applicable liquor laws.
• Be knowledgeable of all menu items, their preparation and plate presentations.
• Ensure all Food and Beverage items are rung through the point-of-sale system.
• Ensure that all finished orders are served to guests immediately.
• Ensure opening and closing duties assigned to line employees are completed and all monies are accounted for.
• Be familiar with facilities, services, location and operating hours to assist guests.
• Schedule staff to house occupancy, special functions, local attractions, and other interests that may influence business.
• Cooperates with other department heads to see that the overall commitments of the hotel are fulfilled. Prepares time keeping, payroll and accident reports as required.
• Abides by all state, national and company liquor laws pertaining to serving alcoholic beverages to minors and intoxicated guests and hours of operation.
• Ensure efficient effective management of the bottle shop and its inter-company service functions.
• Alongside the Hotel Manager, develop internal inventory management processes to ensure that stock is available to all business areas from the bottle shop.
DIVISION: RESTAURANT
REPORTING TO: GENERAL MANAGER AND HOTEL MANAGER
Experience : 2 years (Preferred )
Salary : $80,000 per annum plus Superannuation.
Other benefits : Free Staff Accommodation and 3 x staff meals only per day provided.
Please Note: We would like to take this opportunity to thank all applicants for their interest. Only those considered for an interview will be contacted directly.
