AddressTanyu is a dining brand originating from China, operating grilled fish restaurants in over 70 major cities across China and boasting more than 300 branches worldwide. Renowned for its unique grilled fish dishes, Tanyu offers 12 flavors including sweet and spicy, salty and spicy, and salty grilled fish, among others. Its diverse cooking methods and distinctive grilled fish cuisine have garnered widespread acclaim among diners. In addition to its signature grilled fish, Tanyu's menu also features a variety of dishes to cater to different customer preferences.
We are seeking a dynamic and experienced Restaurant Manager to lead our team and oversee the daily operations of our establishment. The ideal candidate will be passionate about delivering exceptional dining experiences, managing a diverse team, and driving business growth.
Role and responsibilities:
- As a Restaurant Manager, you will be responsible for:
- Lead, motivate, and mentor restaurant staff to deliver excellent customer service and achieve performance goals
- Provide comprehensive training to all staff members on customer service best practices, including greeting guests warmly, taking orders accurately, and handling inquiries or complaints professionally
- Ensure smooth day-to-day operations, including managing reservations, seating, and guest inquiries
- Maintain high standards of food quality, hygiene, and safety
- Monitor inventory levels and oversee ordering to minimize waste and optimize cost efficiency
- Develop and implement strategies to attract and retain customers, including promotional events and marketing initiatives
- Handle customer feedback and resolve any issues or complaints in a timely and professional manner
- Establish a system for collecting feedback from guests, whether through comment cards, online reviews, or direct communication. Use this feedback constructively to identify areas for improvement and implement necessary changes
- Collaborate with the kitchen team to develop menus and specials that meet customer preferences and dietary needs
- Manage budgets, analyze financial reports, and implement cost-saving measures while maximizing revenue
Skills and experience requirements:
- Successful candidates must have at least Diploma qualification in Hospitality Management or equivalent
- Solid understanding of restaurant operations, including food and beverage service, inventory management, and compliance standards
- Proficiency in financial management, budgeting, and cost-control techniques
- Have at least two (2) years’ work experience in the role of Restaurant Manager
- Proven experience in restaurant management, preferably in a high-volume, fast-paced environment
- Excellent communication and interpersonal skills, with a customer-focused mindset
- Strong leadership skills with the ability to inspire and motivate a diverse team
- A passion for hospitality, food, and beverage, with a genuine desire to create memorable experiences for guests
- Ensure that all food and beverages served meet the restaurant's quality standards. Monitor the presentation of dishes, taste quality, and overall consistency to uphold the restaurant's reputation for excellence
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $70,000 - $80,000 per year
