AddressShaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
Due to business expansion, we are seeking for a Retail Property Manager to join us in Brisbane. This is a great opportunity to join us and work alongside our well-esteemed client to deliver exceptional property management and leasing outcomes to our Client’s national portfolio.
You will form part of the Property Management team with an assigned portfolio. You will be based on-site with the client in their Brisbane CBD office with hybrid working.
What this role involves:
- Proactively develop and manage the relationships with the Landlord, Sub-Tenants and Client to ensure service delivery expectations are exceeded
- Be the first point of contact for all communication with Landlords and Sub-Tenants including proactive engagement to undertake preventative maintenance, capital works, Landlord consents and lease obligations
- Drive activity with Landlords in emergency situations
- Monitor and manage all work orders which are a Landlord responsibility to not greater than 30 days unless as approved as part of a larger strategy
- Ensure compliance with all relevant legislation, occupational health and safety, environment and risk management policies and procedures via the Facilities Managers
- Manage Landlord and Sub-Tenant obligations as per the terms of the lease
- Support make-good and all other lease termination commitments at expiry or sooner determination and facilitate onsite and remote handback with the Landlords
- Proactively liaise with the Lease Administration team to ensure all lease terms are accurately reflected in the lease information database (Portfolio) in a timely manner
- Manage Portfolio to ensure data accuracy of >98%
- Assist in management of property operating expenditure across the portfolio including: preparation of budgets, management of debtors and reporting, expenditure reporting, seeking opportunities to reduce costs and increase revenue while adhered to the agreed financial timetable;
- Support to achieve financial year budget within +/- 1%, excepting any variances agreed with the Client (such as changes to network plan or site closures)
- Ensure payment of relevant lease expenses in a timely manner – including outgoings, statutory costs, insurance and any other costs payable under the lease
- Review and validate monthly rent roll variances and provide commentary on changes
- Assist with regular portfolio management reports, within specified timeframes, detailing property status and performance including recommendations on property and leasing issues
Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
- You must have full working rights in Australia with the ability to undertake police and security checks
- Relevant Real Estate Certification or registration with a proven track record in commercial property management
- Experience working in a high volume environment with a major landlord or retailer preferred
- Demonstrated effective client relationship skills – able to interact face to face or via video link with stakeholder of all levels
- Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
- Goal oriented and focused on meeting performance targets
- Excellent client service and communication skills
- Ability to work well in a team environment
- Driver’s Licence required
What you can expect from us:
- Great employee discounts off fitness & other renowned bands
- Active Social Club
- Well-being program
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
- Hybrid / flexible working
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number JPREQ355987
