Right To Information Officer

Right to Information Officer

Join Our Team as a Right to Information Officer!

Are you passionate about transparency and empowering the public with access to Information? Join our dynamic Right to Information (RTI) Team at the heart of our Information Access Unit.

About your new role

As a Right to Information Officer, you'll be the frontline of our RTI Team, managing inquiries, coordinating responses, and assisting the RTI decision-makers with the processing of applications under the Right to Information Act 2009 and Information Privacy Act 2009. Reporting directly to the Team Leader, you'll work closely with decision-makers to ensure seamless information access for the public. With over 200 applications annually, you'll be pivotal in sourcing information across all Council functions.

About you

You will serve as the primary contact for the RTI Team, managing inquiries via email and phone, providing expert guidance to the public on lodging applications and status updates. You’ll maintain meticulous records in Objective, ensuring compliance with legislative requirements and utilise your research skills to coordinate searches and collate responsive documents.

You are someone who thrives in a collaborative team environment, are adept at managing multiple tasks and quick to grasp the intricacies of the Right to Information and Information Privacy Acts. You possess a deep understanding of Local Government operations and information holdings with strong analytical skills and the ability to interpret complex information. 

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexibleworking hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

Ready to make a meaningful impact by championing transparency and accountability? Apply now to join our passionate team as a Right to Information Officer!

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.