AddressWe are a leading global brand
We are a national provider of high-quality, relationship based, in-home care for older Australians. We provide a tailored and coordinated mix of care and services to suit clients with needs ranging from low level, to complex. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.
In Australia, at Home Instead our national network of independently owned and corporate operated offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.
Why Join Us?
- Hybrid work environment - work from home up to 2 days per week once you're confident in the role
- Birthday Day Off
- Volunteering Days Off
- Monthly social events
- Wellbeing & personal support through our dedicated employee assistance program
About this opportunity
The Risk and Governance Manager will be responsible for overseeing and ensuring the provision of high-quality relationship-based care to our clients. This position will focus on developing and implementing a risk-based approach to maintaining and improving the quality of care, and implementing quality improvement initiatives within the organisation that aligns with the Aged Care Reforms.
- Provide strategic leadership on risk management system, internal audits, compliance and continuous improvement initiatives.
- Monitor, interpret and advise on relevant legislative and regulatory requirements and changes.
- Lead the implementation of Aged Care Reforms within the organisation.
- Oversee all internal quality audits, QCABS and CABS, and Governing Body reporting and support the reporting of Risk and compliance topics to various forums.
- Monitor incident data, complaints data and feedback data within the network. Analyse this data to identify trends, areas for improvement and potential risks.
- Design and implement governance frameworks
- Provide training, education and support to our network around aged care reforms, legislative changes and standards.
About you:
- Demonstrated experience in a risk, quality or governance role within the aged care sector
- A comprehensive understanding of the requirements to provide services in accordance with the Aged Care Act, including the Aged care legislation, Aged Care Standards and the national aged care reform agenda.
- Qualifications in aged care, nursing, social work, allied health, or another professional care-related discipline would be advantageous
- Strong understanding and experience in navigating Government portals My Aged Care, PRODA and Services Australia
- Able to travel throughout Australia
How do I apply?
Please submit your resume and a cover letter detailing your suitability for this role.
