Risk Control Manager

About us:
At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, and Pet products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

The role:
The Risk Control Manager is responsible for the development and implementation of a best-practice risk model in Product and Claims, fostering continuous improvement and effective control assurance. You will pinpoint opportunities for enhancing risk and business outcomes while recommending practical solutions for addressing identified risks and issues within major change initiatives in these divisions.

This is a great opportunity for seasoned Risk professionals looking for the next challenge! This is a full-time permanent role based in our Toowong Head Office.

Accountabilities:

• First-line risk management support. Ensuring there is E2E management of the risk and control environment to foster a strong risk culture.
• Assist in incident management, including breach assessment.
• Liaising with Legal and Regulatory departments regarding regulatory changes impacting the divisions.
• Proactively identify emerging risks and enhance internal processes.
• Monitoring and supporting audit actions and attestations.
• Provide risk governance support to the Product, Risk, and Governance team, including comprehensive reporting on risks, controls, incidents, issues, and control self-assessment activities.

 
Skills, knowledge and qualifications:

• 5+ years of General Insurance product/ portfolio management, underwriting and/or claim experience; experience with Motor, Travel or Domestic property insurance products will be highly regarded.
• Demonstrated experience with management of compliance and regulatory matters.
• Knowledge and experience with short-tail insurance product(s), underwriting and rating methods, systems and procedures - including drivers and levers of profitable growth.
• In-depth knowledge and understanding of relevant regulatory regimes, compliance and legislation covering insurance – including regulatory change.
• Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.

Our perks:

• Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar-match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
• Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

If this sounds like your next challenge, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.