Rostering Coordinator / Administration Assistant

Beresford Hall has an exciting and unique full-time role for a high-performing and detail-orientated Rostering Coordinator and Administration Assistant to join our leadership team in Rose Bay.

Beresford Hall is an Extra Service residential aged care facility located on New South Head Road with breathtaking waterfront views of Rose Bay harbour. We currently care for 125 residents and have the capacity to care for up to 143 residents.

Beresford Hall aims to promote, foster and maintain the highest possible level of care, service and accommodation.  Our vision is for Beresford Hall to be of the highest quality care with innovative services that are responsive to the changing requirements of our residents and their families.

About the Role:

In this pivotal role, you'll play a vital part in ensuring our residents receive the best possible care by coordinating rosters for our dedicated staff. You'll work closely with care managers, department managers, team leaders, and staff to develop efficient and compliant rosters that meet service needs, staff preferences, and award regulations.

Key Responsibilities:

• Create and maintain staff rosters using our rostering software, Care Systems, ensuring they comply with legislative requirements, award agreements, and service needs.
• Manage staff availability, preferences, leave requests and qualifications when allocating shifts.
• Proactively address staffing gaps and shortages, finding solutions to ensure continuity of care.
• Monitor and analyse rostering data to identify areas for improvement and optimise efficiency.
• Liaise with care managers, department managers, team leaders, and staff to address rostering concerns and feedback.
• Maintain accurate and up-to-date records of all rostering activities.
• Stay informed of changes in legislation and award agreements impacting rostering practices.
• Collaborate with HR to onboard new employees into the rostering and care systems.
• Analyse data related to rostering efficiency and make recommendations for improvements.
• Maintain facility compliance matrices e.g. staff appraisals, education
• Maintain a record management system including, filing, storage, archiving and disposal of records related to staffing and payroll. 
• Maintain secure personnel files for all staff. 
• Maintain records for NDIS/ Police Checks and Visa Status. 
• General administrative support to teams on an ad-hoc basis.
• Formulate the annual staff training calendar.
• Organise training sessions, presenters and staff attendance.
• Coordinate mandatory education attendance including online eLearning. 
• Conduct orientation with new staff members and agency staff.
• Contribute to a positive and collaborative work environment.

Requirements:

• Prior experience as a Rostering Coordinator or similar role (highly desirable). 
• Able to adapt to using technology/systems for scheduling (Care Systems / Emprevo / Leecare P6)
• Strong interpersonal skills to negotiate effectively, mitigate conflict, establish trust and manage expectations with staff
• A positive and adaptable attitude in a changing environment
• The ability to cope with short-term deadlines and manage competing priorities
• Initiative and highly organised skills
• Strong and effective communication skills, both written and verbal
• Strong attention to detail and problem-solving abilities
• Familiarity with the Nurses and Aged Care Awards
• Basic knowledge of the requirements of the Aged Care Standards as are applicable to the role
• Process supplier invoices through AIM accounting software 
• Review supplier monthly statements and follow up where necessary
• Current NDIS Worker Screening Clearance
• Working Rights in Australia 
• Business administration, Human Resource or Customer Service qualifications or equivalent - desirable
• Applicants with previous experience within the Aged Care industry will be highly regarded

What We Offer:

• Positive and supportive work environment
• The chance to make a real difference in the lives of our residents
• Competitive salary and staff benefits

Why Join Us:

• Be part of an innovative and forward-thinking organisation leading the way in aged care.
• Make a positive impact on the lives of our residents and their families.
• Contribute to a collaborative and supportive work environment.

How to apply 

If you believe you have the necessary skill mix which fit the position criteria, we would be delighted to receive your application.  If you would like more information on this position, please contact the details below.  A Position Description is readily available.

Applications to Beresford Hall, 1 Cranbrook Road, Rose Bay, 2029 or to **@beresfordhall.com.au by 15th March 2024.