About us:
Australian owned and operated we are a manufacturer, provider and installer of Blinds, Doors, Shutters and Awnings. With over 50 years of industry know how and experience, our family-owned business is going from strength to strength with the business operating across NSW and VIC.
We are currently looking for candidates for our Edgecliff showroom to work a Tuesday to Saturday roster.
Benefits:
The successful candidate will be offered
- Growth and development opportunities within a fast growing, leading business in the manufacturing industry
- A dedicated training program to equip you with the knowledge and skills for success
- Generous discounts for family and friends on a wide range of products.
- A great company culture and stability within a growing organisation
- Weekly pay! Meaning more $$$ and less waiting around
- Participation in a generous reward and recognition program – hard work does not go unnoticed
The Opportunity:
The role of the Showroom Sales Consultant is to manage one of our high profile showrooms, coordinate sales consultant bookings in customer homes and provide our customers timely and diligent follow up of recent in-home appointments.
In addition, the Showroom Sales Consultant will provide support by receiving and processing sales orders online, or via phone and email when required. Their duties include checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling monthly sales reports.
Responsibilities:
- Manage the physical presentation of the showroom and ensure it is neat, tidy and well presented for our customers
- Work closely with the showroom sales consultants to contribute to the achievement sales targets and conversions through the delivery of outstanding follow up and customer service
- Assist with any customer service enquiries as appropriate and work with customers to
- Provide support in the development and maintenance of manuals and procedures as required
- Attend monthly Sales Consultant and Showroom meetings
- Assist as appropriate in keeping colours, fabrics and showroom displays current to our range and work with our marketing team to update as required
- Monitor customer satisfaction surveys, ensuring that any actioning required is done so promptly
Criteria:
- Be naturally confident with outstanding communication skills
- Have proven experience managing customer walk-ins, but also possess a confident phone manner
- Have experience performing administrative tasks as well as being proficient with using a computer and software applications
- Be driven to prove yourself, and have a natural ability to engage with others, especially our customers and your immediate team.
- Possess a current drivers license and vehicle is preferred
- Sales experience is highly advantageous
As part of our core company values:
We give back and contribute positively to our communities and our environment.
We strive to create a diverse, equitable and inclusive place for our staff members, leaders, potential candidates, visitors and respected consumers.