Sales And Service Consultant

What we believe…

Here at Blue Badge, we have pioneered specialist disability insurance in Australia since 2014, with a focus on protecting the mobility and independence of people with disability and restricted movement. We do this through our customer centric team, our friendly, inclusive approach, easy to understand products, and most importantly our fast claims service. 

The opportunity…

We are currently seeking a passionate and empathetic Sales and Service Consultant to join our well-established niche customer centric brand and growing team. You will be based at our head office in Darby Plaza and provided with secure parking.

The successful candidate will play a crucial role in delivering exceptional customer service experiences to our clients, focusing specifically on our niche disability insurance products. This position offers the opportunity to make a meaningful difference in the lives of individuals with disabilities by providing them with the support and assistance they need to navigate their insurance coverage effectively.

You will serve as the primary point of contact for customers, responding to inquiries, providing information, and addressing concerns related to our niche disability insurance products via phone, email, and other communication channels.

You will build and maintain strong relationships with customers, demonstrating a genuine commitment to their satisfaction and proactively identifying opportunities to enhance their overall experience. 

We would love to hear from you if you…

• Strong communication skills, with the ability to effectively articulate complex information in a clear and concise manner.
• Empathetic and compassionate approach to customer service, with a genuine desire to help others and make a positive impact.
• Excellent problem-solving skills, with the ability to think critically and creatively to resolve issues and address client needs.
• Detail-oriented and organised, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Previous insurance, financial service or call centre experience is highly regarded but not essential. What is most important to us, is your positive energy and your customer service ethic.

We’re proud to offer…

• Competitive remuneration and variable rewards.
• Supportive and collaborative work environment that values work-life balance, ensuring you have the flexibility to excel both personally and professionally.
• Employee wellbeing program, recognition program and leadership development program.

We are excited to welcome you into a diverse team of people that support your personal and professional growth in a fun and easy-going environment. 

Our Story…         

Pacific International Insurance is an Australian insurance company with a global footprint that has been helping Australians and New Zealanders protect what is important to them for over 20 years. Our local heritage combined with the global support offered by our parent company Badger International – empowers us to deliver trusted, quality insurance products to our customers.

We own three flagship brands, catering to both consumers and businesses, each with its own unique identity and product offerings. Blue Badge Insurance helps customers protect what is important to them. We are passionate about our people, our customers, partners and the communities in which we operate. 

If you are excited by this opportunity apply with your CV and cover letter and we will be in touch.