AddressAt Dynamic Catering Solutions, our mission is to be known as the most respected and trusted supplier of commercial catering supplies to the Northern Territory, providing Industry-leading advice and service to all our customers both online and in-person, partnering with incredible suppliers whose values align with ours, ensuring we always strive to make every customer interaction better than the last.
About The Team:
Our team excel at customer service, focusing on providing industry leading service, selling a extensive range of products while supporting a wide range of industries from hospitality, health care, industrial, education, mining, and defence.
About the Candidate:
If leading a team of experts to succeed drives, you, then our Sales Manager Role is an incredible opportunity for you to take your customer service and Sales mentor skills to the next level. We’re looking for someone who shows up with enthusiasm, loves challenges and is adaptable to change.
What you’ll do:
- Provide excellent customer service to our customer, through fast, upbeat, and genuine responses to inquiries and feedback
- Revenue growth: focus on acquiring new customers and expanding relationships with existing accounts
- Implementing in-store campaigns, promotional strategies, and product displays.
- Ensuring sales targets are being met.
- Account growth: identify areas for growth within existing accounts
- Ensuring prices, warranties and customer documentation are accurate.
- Maintaining a Customer Relationship Management database
- Customer success: extend DCS’s tradition of high customer satisfaction by leading the post-sale relationship of DCS Customer accounts
- Answer customer communication in an efficient manner
- Address customer issues in a patient manner with a genuine desire to help our customers succeed
- Team mentorship: cultivate the culture and talent for attracting and motivating the talent to accomplish the above
You’ll Love this role if you:
- Have excellent communication skills, both verbal and written
- A proven track record exceeding sales targets and have 3+ years of sales experience in B2B
- Willingness to learn and adapt
- Ability to manage a team to achieve sales targets
- Ability to present solutions clearly and effectively to a wide range of business leaders
- Ability to manage multiple priorities in a fast-paced environment
- Willingness to question one’s own assumptions with the desire to constantly improve
- Have self-motivation for learning
- Fast-paced / bias towards immediate actions and results
- Have the ability to thrive in high pressure situations
- Are motivated, energetic, and have a driven work ethic
- Have previous experience working in a team-oriented and collaborative environment
- Have the ability to meet and/or exceed key performance metrics
- Experience and knowledge of the hospitality industry
Here’s What you’ll get:
- Competitive salary and Company Vehicle
- Long term career development
- Work with an amazing team of individuals.
If you are the kind of person that takes pride in what they do and how their delivery on customer service click apply now and join us on our journey.
We make hiring decisions based on your passion, experience, and skills.
