The runway for continuing success keeps getting longer for this leading Australian wholesaler and distributor of stylishly designed products. Supplying some of the country’s best known retailers as well as hundreds of independent retailers, the reputation of this business is built on delivering market-leading design and a quality finished product that represents value for the end-customer. With growth plans afoot and opportunities galore to expand, to support this growth they are seeking an Sales Support Manager.
Snapshot of Responsibilities:
- Reporting to and supporting the Sales Director and partnering cross-functionally with other areas of the business, you will be directly involved in planning sales strategies, supporting the sales team, & developing relationships with corporate retail buying teams
- You will be at the forefront of all customer service opportunities to deliver an outstanding experience at all levels; supporting the sales team by providing them the tools to do their job, you are the conduit between them and your retailers
- You will develop new customer relationships & nurture existing relationships. Working internally with sales and logistics, you will provide timely and accurate reporting to these business units, so they also can perform at their best
- You will be a problem solver and on a daily basis will take ownership and accountability for your categories, success is through their performance.
- Experience within a B2B environment that is fast paced, is critical
- You take responsibility and accountability for your role and have a proven track record of delivering exceptional customer service
- Intermediate to advanced skills working with Sales & CRM related databases along with knowledge of the Microsoft suite. Advanced Excel skills is highly desirable as are Tertiary Qualifications in a Business related discipline
- Experience working with and communicating with external parties, you are the brand ambassador for the business
- Strength in organisation, time management and attention to detail is paramount
- A fun-loving attitude where you work hard and take great pride in what you do and how you do it.
Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia.