Senior Business Analyst - Contract

We are seeking a highly skilled and experienced Senior Business Analyst for a dynamic contract role. This position is pivotal in managing and optimising key business systems and processes. The ideal candidate will have a strong background in HRIS systems and a proven track record in effective problem-solving and process improvement.

• Up to $950/day
• Analyse business requirements for Payroll and T&A digital transformation

Key Responsibilities

• System Management: Oversee and respond to requests in our primary system management tool.
• System Maintenance: Perform regular system audits and coordinate bi-annual updates with service providers.
• Issue Resolution: Address challenges in our central employee system, focusing on both performance and procedural aspects.
• Collaboration and Analysis: Partner with our People & Culture team to diagnose system or procedural issues, gathering necessary data and insights.
• Problem-Solving: Work closely with technical and procedural specialists to determine the origins of issues and develop viable solutions.
• Project Management: Lead the implementation of solutions, coordinating with Business Process Owners and relevant stakeholders through structured project sprints.
• Testing Coordination: Oversee User Acceptance Testing (UAT) and Production Verification Testing (PVT), ensuring robust and thorough evaluation.
• Data Analysis and Reporting: Conduct comprehensive analysis to assess the impact of issues, aid in designing solutions, and refine post-implementation adjustments.
• Documentation: Regularly update and maintain process documentation to align with new solutions and improvements.

Systems Expertise

• Familiarity with ServiceNow, People Central, SharePoint, Promapp, and Jira.

Required Skills and Experience

• Experience with HRIS systems and HR/IR processes.
• Understanding of software bug resolution and enhancement processes.
• Proficient in Microsoft Excel and capable of quick system and process comprehension.
• Exceptional stakeholder communication and engagement abilities.
• Collaborative and patient approach to working with diverse teams.
• Proactive and initiative-driven.
• Competent in eliciting business requirements and translating them into technical solutions.

How to Apply: If you are passionate about leveraging your analytical skills to drive business improvements and enjoy working in a collaborative, innovative environment, we would love to hear from you! Please submit your application, including a resume and a brief cover letter highlighting your relevant experience.