Senior Business Support Officer - Technical Rescue

Queensland Fire and Emergency Services

One QFES. Many Services, Many Capabilities, Many Partners

Status: Permanent Flexible Full-time 

Classification: AO5

Salary: $96,366.00 - $104,519.00 per annum

Division: Fire and Rescue Service

Region/Directorate: Fire & Rescue Service

Work Unit: Technical Rescue

Location: Morningside 4170

Closing Date: Midnight 26 May 2024

Reference No: QLD_QFES_19797_24

Current QFES employees and volunteers must apply via their internal careers site

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

Technical Rescue is responsible for the development, implementation, planning and management of Technical Rescue within QFES and provides response, advice and support to regions, including managing the preparedness and response of the Disaster Assistance Response Team Queensland Australia (AUS-1).

Reporting to the Manager, you will be a key member of the team providing high-level administration support and contributing to the development of policies, operational planning and strategies, financial management and reporting, including assisting in the coordination of programs which support training and operational deployment services, and/or state deployment centre and AUS-1 capability services in line with branch objectives.

Highly desirable requirements

• SAP training and experience for purchasing.
• Queensland Government Procurement (Level 1 or 2 – Intermediate).
• Knowledge and understanding of financial management practices and processes.

Special requirements

• The incumbent may be required to undertake operational support duties and participate in an out of hours on call roster during emergency operations. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and/or may include deployment to other parts of the state.

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Provide effective administration, procurement and accounting service, including budget and financial performance and reporting, and advice or recommendation for continuous improvement strategies.
• Provide advice relating to procurement and contract management matters to ensure that services within service level agreements are adequately audited, and costs captured and reported, in compliance with all  legislation and departmental policies and procedures.
• Manage accounts receivable and debtors’ functions, including monitoring and capturing accurate costs for major events and exercises in line with best practice financial and procurement management and decision-making processes.
• Contribute to the coordination and support of a range of Technical Rescue training courses and workshops, by assisting with planning, scheduling, travel and accommodation activities and provision of accurate information.
• Build and maintain effective working relationships with internal and external stakeholder to ensure provision of funding estimates and data requirements is appropriately managed for strategic and operational initiatives.
• Prepare and review of reports, briefing notes, submissions, and departmental correspondence relating to program initiatives and issues, in accordance with organisational requirements.
• Assist with the maintenance and management of the human resource database, including claims and auditing requirements to ensure accurate and quality information is received and complies with HR policy and procedures.
• Coordinate and maintain staff adjustments so rescue technician stream qualified staff receive the appropriate remuneration for skills acquired / maintained to align with the current certified agreement. 

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to what we are looking for in this role:

Leadership Competencies for Queensland profile category – Individual Contributor

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared Values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty

Want more information?  

Please contact Darren Welsh, Executive Manager - Technical Response on phone 0428 163 *** or email ************@qfes.qld.gov.au.

You can also visit our website to find out more about our organisation.

How to apply

Please refer to the QFES Public Service Application Guide [All PS Classifications/Streams and Senior Officer] for information on how to apply for this role.