Senior Change Manager

Insight

• Awarded #11 in Australia's Best Workplaces in Technology
• Global Microsoft Gold Partner & Country Partner of the year Australia 2023
• Senior Change Manager position
• Perth Based

Our passionate and talented Experience Transformation team are currently seeking an experienced Change Manager to join their growing Strategy and Design Practice in Perth.
About Us:
Insight Enterprises (NASDAQ:NSIT) is a Fortune 500 solutions integrator helping organisations accelerate their digital journey. With the stated ambition to be the leading Solutions Integrator and anchored in our purpose-driven values of Hunger, Heart and Harmony, we are focused on captivating clients, delivering differentiation, championing our diverse, inclusive and high-performing culture and growing to greatness – as individuals and as part of a global team.
We are also a Great Place to Work® across APAC. Insight has been recognised as number 11 in the Best Workplaces 2023 Technology List by Great Place to Work® Australia, number 16 in the annual 2022 Australia Best Workplaces™, and certified in all locations across APAC in 2022-23.
About our Senior Change Manager position:
We are looking for an experienced Senior Change Manager to join our Digital Strategy and Design team. This person will be responsible for leading the scoping, assessments, and planning of change activities for client projects, working closely with Project Managers (Insight and Client).
They will also be responsible for assisting with the development of Intellectual Property (IP) to build and promote change capability at Insight and be viewed as a trusted change advisor by our clients.
Responsibilities will include:

• Working together with Change Stream Lead and Project Managers (PM), define the change roadmap and milestones for client project(s), and the required resource involvement.
• Effective interaction with S&D Practice Manager and Change Stream Lead to ensure delivery of change deliverable milestones to client expectations and satisfaction.
• On all change management engagements the Change Manager should own the proposed strategy, plans and schedule of activities and remain engaged with the client.
• Develop benefits realization, stakeholder engagement, communications and training plans within client engagements
• Build rapport with clients and teammates and manage stakeholder engagement and communication to support effective business change activities in large scale complex projects
• Be comfortable presenting and communicating to business stakeholders at various levels of the organization
• Produce high quality change materials through strong written communication skills.
• Assist with client proposals and engage early in the client planning and solution definition phase.
• Support the Change Stream Lead in developing Insight’s change management capability.
• Support the development of Insight’s change management collateral including strategy, plans, roadmaps, change impact and readiness assessments and reference materials, providing thought leadership and driving a pragmatic and value driven approach to change management.

Experience required:

• Experience in change management strategy, planning and delivery at an enterprise level.
• Ability to develop, manage and maintain change management plans and assessments whilst managing client’s needs and expectations.
• Very strong interpersonal skills, with the ability to develop strong relationships across all levels of an organisation.
• Proven change analysis skills with the ability to work with a client to understand change impacts and readiness and define and oversee delivery of change activities for the client.
• Comfortable with presenting and communicating to business stakeholders at various levels of the organisation.
• Strong written communication, including production of high-quality change materials and presales contributions (proposals and presentations).

Other skills & experience (desirable):

• Business analysis experience for digital initiatives or transformations.
• Experience in planning and delivering training programs for digital initiatives or transformations.
• Understanding of Human Centred Design or Design Thinking techniques

Technical skills (preferred):

• Well-rounded agnostic understanding of technology and able to converse and operate across multiple applications and solution domains.
• Experience with delivering Microsoft solutions.

What we can offer you...

• Personalised career pathway and development planning
• Flexible working arrangements
• Regular company sponsored social events
• Paid training
• A culture of innovation
• Awards and incentives
• Transparent, authentic and supportive leadership
• Competitive salaries and benefits
• Option to purchase annual leave
• Microsoft vendor relationship/engagement
• Fun and collaborative teammates

One of our core values at Insight is “Harmony”: We are a team of diverse individuals who value inclusivity and create meaningful connections, so we can win together.
At Insight, we make hiring decisions based on your passion, skills and experience.