Senior Client Service Officer

This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.

About the role

The Senior Client Service Officer plans and delivers registration, funding and disclosure, and lobbyist
services to assist clients in fulfilling their administrative and statutory requirements under the legislation. Ideally looking for experience in applying rules, guidelines, policies, procedures, customer service (not high volume), focus on the service is in assisting political stakeholders to meet their obligations

Job Title: Senior Client Service Officer
Location: Sydney CBD
Contract Duration: 4 months with potential extension
Salary: $52 per hour + Super

Key Responsibilities:

• Providing professional and responsive registration, funding and disclosure, and lobbyist
  services to enable clients to fulfil their statutory obligations.
• Using relevant systems and processes to facilitate client contact management,
  record keeping, verification of correspondence, problem solving and work flow to achieve team
  outcomes.
• Providing subject matter expertise and advice in the development, enhancement and
  implementation of relevant systems, processes and projects
• Contributing to the achievement of team objectives through information sharing,
  collaboration and support.
• Adhering to regulatory guidelines, policies, procedures and check lists to ensure client and
  team compliance with legislation.

Skills:

• Strong written and verbal communication skills
• Ability to multitask and handle multiple enquiries
• Experience with technology and computer systems
• Previous experience in applying rules, guidelines, policies, procedures
• Flexibility

Benefits:

• Opportunity to work within the NSW Government
• Work life balance
• Supportive and collaborative work environment

To apply for this role, please submit your resume and a cover letter addressing the key responsibilities and requirements of the position.For additional information please contact ************@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.