Senior Employee Relations Advisor

• ER Specialist complex case management role
• Work in collaboration with a team of experienced ER Advisors
• Help to create a positive, safe and inclusive workplace

About the role
Role Type: Permanent, Full-time OR Part-time (4 days per week, 32hrs/week OR 5 days per week,40hrs/week)
Role Location: Melbourne and/or Brisbane
At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things-whether they're buying a home, building a business or saving for things big or small.
Our Working Well Tribe helps people work together to create a positive, safe and inclusive workplace. We're responsible for end to end ownership of the employee experience, from dedicated first responders through to case resolution.
In this role, you'll work in the Employee Relations Team (within our Working Well Tribe) with line managers and employees across ANZ on complex ER matters. You will manage a portfolio of interesting and complex ER cases and work on projects focused on continuous improvement of our service.
Your key accountabilities will include:

• Conducting workplace investigations, resolving employee grievances and supporting the parties to resolve issues themselves
• Managing misconduct processes and supporting line managers to address matters requiring disciplinary outcomes
• Providing quality ER advice relating to policy matters and employee issues whilst ensuring a commercial, values-based, and lawful outcome
• Supporting colleagues to deliver good quality, fair ER outcomes and to meet team deliverables
• Continuous improvement of ER processes and contribution to team and Tribe initiatives
• Establishing collaborative working relationships within the team and Tribe, Talent & Culture and our stakeholders

What will you bring?
To grow and be successful in the role, you will ideally bring the following:

• Experience in an Advisory role requiring specialist Employee Relations knowledge, or experience practising employment law
• Demonstrated ability to apply sound judgement and commercial acumen to a range of complex cases, delivering practical advice that manages risk and accords with best practice
• Ability to autonomously and efficiently manage multiple ER cases and priorities, including setting theER strategy for each matter, managing risk, coaching line managers and managing stakeholders
• Excellent influencing, negotiation, coaching and stakeholder management skills
• ER Specialist knowledge (including knowledge of and experience managing employee misconduct, terminations, poor performance, health, harassment, bullying, unacceptable behaviour and other grievances, in addition to undertaking
• investigations)
• Understanding of employment, discrimination and equal opportunity laws, relationship between policies, employment contracts, awards and agreements

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can “make work, work for them”. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 61651
Job Posting End date: 26/03/2024