Senior Insights Analyst

Senior Insights Analyst

Founded in 2002, Quantium combines the best of human and artificial intelligence to forge a better, more insightful world. Our solutions make sense of what has happened and what will, could, or should be done to reshape industries and societies around the needs of the people they serve. 

 Our partnership with Woolworths has given us unparalleled access to customer behaviour data of over 10 million customers that we leverage to provide insights for our diverse range of wiqConsumer clients. 

 WiqConsumer are a team of around 100 analytics and consulting professionals, and we unlock the power of data to hundreds of Woolworths’ Trade Partners (Pepsico, Arnott’s, Unilever, Bega, etc.).  

We are the Trade Partners’ trusted advisors and we put customer insights at the heart of decision making by surfacing insights via bespoke analytics or unlocking innovation by sparking new ideas through our deep analytics and industry expertise.  

The Role 

The Senior Insights Analyst is a heavily technical role with direct accountability for the scoping and delivery of multiple projects within wiqConsumer.  

The Senior Insights Analyst collaborates closely with other analysts and consultants on projects (across the client portfolio) to transform client questions and issues into technical insights and analytical solutions, with a focus on building analytical innovation and driving automation. You will provide answers to key business questions about promotional activities, category, range, marketing, customer trends and overall strategy. 

Key stakeholders for the role include:  

• Analysts (direct reports or analysts in the project team): provide guidance and support on analytical methodologies / techniques and managing day to day workload and timeframes for project delivery 

• Analytics Leads: partner and support Analytics Leads in analytical solution delivery as required 

• Consultants (at all levels): partner with consultants in the delivery of analytical solutions (consultants have overall accountability and manage the client relationship and delivering ROI)  

• Product and technology: collaborate with product and technology teams (e.g. developers and engineers) on opportunities to scale and productise analytical solutions 

• Client stakeholders: interaction with client stakeholders when required to understand project brief or deliver solution, often acting at the technical SME supporting consultants 

Key activities 

• Delivery of key WiQ Consumer projects 

• Task management including overseeing and delegating technical tasks amongst analysts within project team 

• Design and be accountable for solution design, analytical methodology / technique and quality assurance for analytical projects 

• Be involved in delivery or build of analytical solution e.g., data exploration, cleansing, manipulation, extracting insights, and clear presentation via spreadsheets, PowerPoint presentations, self-service analytical visualisation tools and face-to-face client meetings 

• Support the Analytics Leads as needed on analytical delivery 

• Providing estimates of work effort, timeframes, costings and resourcing for analytical tasks 

• Partnering with consultants to ensure projects are delivered successfully and ROI is maximised for clients 

• Supporting consultants with client interaction as needed  

• Convert data into meaningful, actionable recommendations for Quantium's clients 

• Transforming client questions and issues into analytical solutions 

• Team management: leading a small team of technical analysts 

• Leadership of direct reports, managing on-boarding, driving their performance, supporting their progression and managing the formal performance review process 

• Provide technical guidance for direct reports and other analysts within the project team as needed / on a day-to-day basis  

• Be a role model of Quantium’s DNA and support a culture of collaboration, innovation, high-performance and fun 

Experience and education required 

• Strong coding and data interrogation experience in SQL or Python 

• The ability to use data to tell a story and influence stakeholders 

• The desire and ability to quickly learn languages and techniques 

• Significant experience in a technical analytics environment working with large customer and/or sales transactional datasets and solving commercial business problems 

• Well-developed commercial acumen to understand business needs and be able to suggest the commercial impacts of different analytics solutions or approaches 

• Experience in supervising the work of others as a senior team member, project manager or direct manager 

• Tertiary qualifications in engineering, mathematics, actuarial studies, statistics, physics, or a related discipline 

• Innovative and creative mindset with a desire to automate solutions 

• FMCG experience is advantageous, as is experience in Loyalty or Customer Analytics 

What’s in it for you 

This role will provide you with your own career path development opportunities. We are an open, high achieving and collaborative team where we encourage our people to be themselves and share our superpowers. Our flat structure means that we can move fast with care, whilst ensuring we implement initiatives that drive for impact. 

Our employees enjoy a flexible, hybrid working environment, recreation areas, snacks and drinks, fitness, wellness and community group participation and a casual dress code. As part of the Woolworths Group, we benefit from the Woolworths Group discount as well as other partner discounts and information! 

Our Values 

• Move fast with care: We hustle with humility and heart, even under pressure. The quality of what we deliver is matched by the camaraderie we forge. 

• Reach for remarkable: We respectfully challenge the status quo, with courage, passion and discipline. Keeping our eyes on the details, while making space to set sights on the dream. 

• Share our superpowers: We recognise, value and celebrate what makes each and every one of us unique. Sharing our strengths, and helping others discover theirs makes for a better team. 

• Balance tomorrow with today:  We are measured and insightful, weighing both short- and long-term trade-offs in our decision making. Thoughtfully considering the needs of our team, our partners, and our ethical role in society. 

• Drive for impact: We own the responsibility to deliver tangible value to our partners and clients. Taking the time to build strong relationships, we deliver a positive impact on the world 

More about Quantium 

As one of the world’s fully diversified data science and AI leaders we operate across every sector of the economy and we’re growing fast - with growth comes opportunity! We’re passionate about building out our team of smart, fun, diverse and motivated people. 

We combine a team of experts that spans data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists – all dedicated to harnessing the power of data to drive transformational outcomes for our clients. 

We actively foster a culture where our people can stretch themselves to reach their full potential. We also know that work has to work for you, and modern life is fast paced, and balance can be tricky. You want to work where you are respected and valued as an individual, not a number. Quantium embraces a flexible and supportive environment dedicated to powering possibilities for our team members, clients and partners. 

Quantium are an equal opportunity employer and value diversity. We are a multicultural team of various beliefs, sexual orientations and gender identities. We celebrate our diversity of race, religion, colour, national origin, gender, sexual orientation, age, marital status and disability status. 

If you submit an application or expression of interest to The Quantium Group Pty Ltd, we may disclose your application or expression of interest on a confidential basis to our related companies, and joint venture companies, including our Parent Group - Woolworths Group Limited.  We will only make such disclosures for the purpose of considering your application or expression of interest and opportunities in those organisations. 

Click on the links to find out more about how Woolworths Group, and Quantium  manage your personal information including how you can access your personal information, make a correction or make a complaint about a breach of the Australian Privacy Principles. 

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