Senior Investigations Officer

Employment Type: Temporary Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 3
Remuneration: $122,850 per annum - $139,559 per annum + super and annual leave loading
Location: State Operations Centre, Sydney Olympic Park
Closing Date: 31 March 2024ABOUT USNSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.ABOUT THE ROLETo manage a complex caseload of conduct related matters, and report on complaint, conduct and probity issues or concerns that relate to our staff. Develop training and provide expert advice and support to managers to help improve the system for handling these issues. Play a key role in strengthening ethical work standards and practices and professional conduct across NSW Ambulance. Conduct and/or review complex and sensitive internal investigations.Please refer to the and for further information.Please note: This is a temporary full-time position for a period of twelve (12) months with possible extension.OPPORTUNITIES AVAILABLE (for eligible employees)Besides your salary, you’ll also have access to:

• A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
• Allocated Days Off (ADO) once a month (eligible full-time employees)
• Additional Public Holiday
• Opportunities for extra tax savings through salary packaging
• Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
• Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support
• Discounted private health insurance
• Career development and growth opportunities

ABOUT YOUTo be successful in this role, you will require the following experience and attributes:

• Considerable experience in public sector investigations and/or expert knowledge of administrative law principles as they relate to the conduct of investigations.
• To independently manage a large and varied caseload of complex matters, including investigation planning, statement taking, interviewing, evidence gathering and analysis and detailed report writing within tight timeframes.
• The ability to exercise sound conceptual, analytical and problem-solving skills relating to complex concerns raised regarding employee conduct, and the ability to formulate effective recommendations within the parameters of relevant legislation, policy and guidelines.
• A strong communicator with excellent public speaking, negotiation, and influencing skills.
• Certificate IV in Investigations (or equivalent knowledge and exposure).

HOW TO APPLYPlease respond to the below two targeted questions (max 4000 characters including spaces) and submit this with your CV and other required information.Question 1: Provide an example of a detailed written communication you have completed on a complex matter which outlined the organisational policy/legislation you used to influence an outcome.Question 2­: What steps do you take to maintain objectivity and avoid personal bias during an initial review or workplace investigation?If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Natalie Doble:E:Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.Click for information about eligibility lists and Recruitment Pool usefor information on our Diversity and Inclusion Statement and COVID-19-