Senior Investigations Officer - Workplace Conduct

Senior Investigations Officer

NSW Government Department – Sydney CBD

ASAP start – 6 month initial contract

$600 - $718.75 per day + super

The Senior Investigations Officer is responsible for delivering high quality investigation services into alleged misconduct by employees .
  
Key accountabilities:

• Conduct Investigations – As required undertake investigations of alleged serious misconduct, fraud, corruption and/or maladministration by employees.
• Coordinate Investigations - Identify and engage appropriate investigation service providers where requires.
• Contract Administration and Management – Administer investigation service provider contracts to ensure compliance with contract obligations and monitor achievement of KPIs.
• Maintain administration processes that support contract documentation, communication, tracking of costs and reporting.
• Manage caseload efficiency of investigation service providers across the Cluster.
• Stakeholder relationships - Work with stakeholders in providing support for the conduct of investigations of alleged misconduct.
• Document Management – Ensure all documentation associated with allegations, complaints and investigations is effectively managed and tracked agreed document management protocols.
• Organisational Efficiency – Support the efficient allocation and maximisation of resources across the department by accurately monitoring resource allocation and loads.
• Prepare timely and accurate performance and process reporting. Provide advice on the efficient use of resources.
• Make recommendations for contract and contract management improvements and investigation methodology enhancements.

Selection criteria:

• Relevant tertiary-level qualifications
• Capacity to undertake complex investigations in highly sensitive environments.
• Knowledge and understanding of the working of government entities involved in investigations, such as ICAC, and the NSW Ombudsman.
• High level experience in the interpretation and application of legislation.
• Substantial experience in the conduct of sensitive and/or complex investigations involving employee misconduct.
• Experience in managing contracted service providers and reporting on time, quality and cost outcomes.
• Excellent stakeholder and communication skills (both written and verbal)
• Superior planning and organisation skills – ability to meet tight deadlines
• Experience in maintaining a high degree of confidentiality, discretion, and judgement.  

If you have the relevant skills and experience, please apply now with your up-to-date resume (in Word format)