Senior Office Administrator

Addlife Health is looking for a Senior Office Administrator

About us:

We are a close-knit family business with over 25 years of experience and a well-established reputation in the community of Kalgoorlie. We operate from 1 main clinic and two satellite clinics. The successful applicant will assist the day-to-day operation of our clinic, coordinating the front end of the receptions and the 6 other physiotherapists and Allied Health professionals at our Kalgoorlie based practice.

Position Details and Key Accountabilities:

• Management and inputting of data into Xero accounting software and CRM software
• PPMP practice management software data input and diary
• Practitioner marketing, awareness booking and rebooking support
• Face to face and phone-based patient communication
• Invoicing and follow up of aged receivables.
• Coordination of patient recalls
• Telephone answering
• Generate weekly reports for PPMP and Xero 
• Updating and maintaining company policies and procedures 
• New employment induction procedures 
• Social Media 
• Reception Team coordination 
• Development of Lead Reception role 
• All other admin procedures 
•  Entering payroll and staff super data 
•  Paying staff using internet banking 

About Kalgoorlie - We will support Relocation

Located in the Eastern Goldfields region of Western Australia, Kalgoorlie is just an hour flight from Perth. Kalgoorlie has a range of activities and charm that caters for all ages, singles and families. With striking sunsets, plenty of recreational activities, unique architecture and stunning warm weather; Kalgoorlie is the perfect place to establish a career.

Culture & Benefits:

We are a relaxed yet very passionate, high paced and customer focused team and truly enjoy what we do. We strive to reward and retain our talent, so when you join the team, you'll enjoy the following:

• Ergonomic friendly computer workstations
• Ongoing training and 1:1 mentoring
• Be fully supported with advanced technology and modern facilities
• Skill and career progression
• Opportunity and flexibility to pursue your interests within your office management. 

Necessary Skills and Attributes:

We welcome candidates of all levels of experience to apply.

• Reception Team Leadership - Coordinate reception team, task delegation, receptionist management 
• Knowledge and Experience - Administration and Bookkeeping procedures
• Computer Skills - Xero, Excel, Word, PPMP, Outlook, Mailchimp & social media i.e. Facebook 
• Proficiency creating policies and procedures - Ability to analyze, systematize and optimize existing and create new operational policies and procedures. 
• Advanced conflict resolution skills - Ability to manage and resolve customer objects and staff conflict issues.
•  Communication skills - High level verbal and written communication with patients, team and stakeholders
• Strong passion to work in a high paced private practice is essential.
• Outstanding time management skills
• Ability to multi tasks during busy periods 

To express your interest in this position please apply via seek with a detailed CV and covering letter (clearly stating your intension and interest to apply for a job with Addlie Health in Kalgoorlie) or email ********@addlifehealth.com.au if you would like a chat before applying for the role. 

Job Types: Full-time, Part-time

Part-time hours: Minimum 30 per week

Salary: $55,000.00 to 60,000 per year plus Super 

Availability: 

• Monday to Friday from 7:30am to 7:30pm -
• Monday to Thursday - am shifts 7:30 am to 3:30pm (1 hour lunch break) and PM shifts 11:30am to 7:30pm (1 hour lunch break)
• Friday - am shift 7:30 to 12:30pm or pm shift is 12:30 to 5:30pm

Ability to commute/relocate:

• Kalgoorlie, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Previous experience working in an Allied Health Industry or Health industry is Mandatory

Work Authorization:

• Australia (Required) - Full working rights.

Application Deadline: 16/05/2024