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Form of workWhat an opportunity!
With almost 20,000 employees working in 500+ stores across Australia, Chemist Warehouse is Australia's leading retail pharmacy group and one of Australia’s most recognised brands.
About the Team
Our People & Culture (P&C) Advisory team are a key group within the wider People & Culture directorate primarily tasked with supporting leaders and employees across our Head Office, store sites, and Distribution Centres for a variety of employment lifecycle needs post onboarding.
Our core work includes – providing tailored advice and coaching on performance and conduct matters, investigating grievances, risk mitigation and compliance, contributing to the development of leaders, promoting a healthy work environment, along with interpretation and ensuring the correct application of policies, procedures, and industrial instruments.
About the Role
This is a full-time role based at our Head Office in Preston, Victoria with occasional travel required.The Senior P&C Advisor will oversee a set portfolio and as part of that, have direct responsibility for the day-to-day management of one P&C Advisor. The Senior P&C Advisor will partner with the P&C Advisor to ensure all matters arising in the portfolio, or as assigned, are suitably prioritised, assigned and attended to i n a timely manner.
The day-to-day responsibilities of this role include:
- Fostering excellent rapport and developing productive working relationships with all key stakeholders in the portfolio and beyond
- Providing sound leadership and coaching to the P&C Advisor, including being a point of escalation for them in working through matters
- Being a key point of contact for leaders and employees, providing information and guidance on a range of people and employment matters
- Supporting and coaching leaders in the response, management and investigation of employee grievances and other workplace matters, including the appropriate application of industrially sound disciplinary outcomes, and timely implementation of any local or organisational continuous improvement arising from any learnings
- Drafting or oversight of formal correspondence from leaders or the organisation to employees
- Securely storing and maintaining accurate records relating to people management and other key employment matters
- Advising stakeholders on matters requiring interpretation of employment legislation, company policies and procedures, along with Modern Awards and Enterprise Agreements
- Identifying and implementing opportunities to improve P&C practice, process and service delivery methods.
About you
We’re seeking a degree-qualified (HR or similar) and suitably skilled P&C professional with a passion for supporting people and a track record of success providing outstanding operational and strategic P&C advice. You will also have experience developing others and, whilst comfortable following process, you’ll also have the courage to take a path less travelled for the right outcome.
Whilst you will be given all the support you need to be successful, our ideal candidate for this role will be sufficiently experienced to hit the ground running and will be comfortable working with a diverse group of people managers with a diverse range of needs and priorities. The successful applicant will have the following:
- Demonstrated experience as a Senior P&C Advisor or several years’ experience as an Advisor / Generalist, with a deep knowledge and capability in the employee relations space
- A proactive approach to work with the self-motivation and drive to achieve, backed-up with grit and resilience to see tasks through to completion
- Proficient knowledge and interpretation of employment legislation and Modern Awards
- Excellent written and verbal communication skills
- Highly organised and with an attention to detail and the ability to prioritise and ensure no ball gets dropped
- The ability and confidence to influence colleagues and the decisions of senior stakeholders
- Strong tech skills and digital literacy
- Experience in retail, pharmaceutical or other service-based industries ideal but not essential
The successful applicant must also return a satisfactory criminal history check
APPLY NOW by clicking the apply button.
We’re looking to fill this role rapidly and so applications will be reviewed as they are received, with shortlisted applicants contacted promptly for interview. If you're interested, we encourage you to apply without delay.
