​Senior Policy Officer - Nsw Small Business Commission

​Senior Policy Officer - NSW Small Business Commission

Grade: Clerk Grade 9/10

Salary range: $120,859 - $133,183 + superannuation and leave loading

Role Type: Ongoing/ Full Time

Location: Parramatta (There is an expectation for 3 days per week onsite at Parramatta)

About the Opportunity

Exciting opportunity to join the Advocacy team at the NSW Small Business Commission. You will coordinate the development and implementation of a range of policy and strategic initiatives, to contribute support the Commission's advocacy for Small Business. You will use your experience to research, analyse and review complex policy issues, identify emerging issues, and develop evidence-based advice and recommendations. Your strong written and verbal communication skills will contribute to written communications, including correspondence, briefs, reports and submissions. Your will apply your stakeholder engagement experience to develop relationships within and outside of government to support the advocacy for Small Businesses in NSW.

About Us

The NSW Small Business Commission is an independent statutory office of the NSW Government. We provide strategic advice, advocacy and affordable dispute resolution services to Small Businesses across NSW. Our role includes:

• encouraging government agencies and larger businesses to enter productive working relationships with Small Businesses
• facilitating and encouraging the fair treatment of Small Businesses
• promoting a fair operating environment in which Small Businesses can flourish.

As a key advocate for Small Businesses across NSW the Commission aims to ensure Small Business needs are front-of-mind for NSW Government decisions, support and assistance. The Commission also plays an important role in connecting Small Businesses, councils and industry groups to vital information and support services.

The Small Business Commission is part of the Department of Customer Service. DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to create better outcomes for the people of NSW.

Depending on the role, your responsibilities will include:

• Research, analyse and review complex policy issues, identifying emerging issues, developing evidence-based options, and recommended solutions to resolve problems and mitigate risks

• Provide expert technical policy advice and information, which may include one of or both of legal analysis or knowledge of key economic tools and frameworks, to relevant stakeholders to facilitate the appropriate interpretation and implementation of policies and support Agency and/or Government policy initiatives

• Prepare correspondence, written reports, submissions, publications, and briefs, that are informative and aligned with agency requirements, to respond to Agency and/or Government requests

• Identify and lead strategic responses to emerging issues and provide expert policy advice and information to relevant stakeholders.

• Provide expert policy advice and project management, including the preparation of reports/policy papers, briefs, submissions.

• Contribute to the development of policy recommendations and delivery of policy initiatives to support Agency and/or Government policy initiatives.

• Build and maintain relationships with key stakeholders, facilitating their engagement in, and contribution to, the identification and development of policy solutions and to inform policy decision-making.

• Monitor, evaluate and report on the development and/or implementation of policies to identify issues and ensure the achievement of desired outcomes

To be successful in these roles you will have:

• Demonstrated past experience in a policy role with understanding of business highly valued.
• Exceptional verbal and written communication skills, experience in responding to correspondence and inquiries from the public, drafting briefs, policy papers, submissions and research reports.
• Demonstrated stakeholder engagement experience.
• Strategic focus and / or technical policy skills (such as background with legal or economic frameworks).
• Exceptional project management skills and experience.
• Relevant economic or business qualifications.

For more information on the role and its accountabilities, please click on the role descriptions below:

Senior Policy Officer - Legal, Regulatory and Policy Analysis

For LinkedIn posts only: Please click apply to reach our career site where you will be able to access the role descriptions.

Closing date: Monday, 19th February 2024 (9.59am)

What we need from you

Please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

For any enquiries regarding recruitment, please contact Justyna Klap, Talent Acquisition Advisor at ************@customerservice.nsw.gov.au

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

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We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ************@customerservice.nsw.gov.au or 02 9494 8***.

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