AddressAbout the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.
The Deposits Tribe are responsible for the end-to-end management of ANZ’s transaction and savings customers and products. Our mission is to help our customers achieve their goals by providing the right solutions when it comes to how they want to save, use and manage their money. The ANZ Deposit Tribe is known for its great culture of collaboration, delivery, high performance and fun, supported by an approachable and inspiring leadership team. In joining this Tribe, you will be working a group of highly engaged, diverse and interesting people.
As a Senior Product Manager within the Payments squad, you work to ensure that ANZ continues to offer our customers compelling payment propositions (including Debit Cards) by uplifting our existing capabilities and developing new payment experiences with our strategic business partners. Some of the remits include:
End-to-end ownership of payments, this includes developing and delivering payments strategy, managing and supporting development of payments capabilities, and being the SME in Payments
End-to-end product ownership of Debit Cards, Cheques and Deposit Books, including event and issue management, owning process and customer collaterals, owning process improvement opportunities for frontline, owning relationship with our card production suppliers
Supporting Scheme Mandates and across-the-bank projects in the Payments space as a product SME
Designing and developing customer propositions in the Payment space to enable a better customer experience
You will bring well-developed skills such as product and risk management, business analysis, change management and commercial acumen. The role encompasses both BAU product management as well as delivery of strategic projects, so you will need to bring your diverse skill set. You will use these skills to collaborate with a wide range of stakeholders, as well as other subject matter experts across the business and members of your team.
Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent, Full-time
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Existing functional experience or expertise in financial services product management and/or product related change and implementation.
Strong interest in and affinity for Payments and card products.
An understanding of risk management.
An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do.
Strong relationship building skills and be able to work in cross functional teams to embed quality outcomes.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number54670.
Job Posting End Date
19/04/2024, 11.59pm, (Melbourne Australia)
