Senior Receptionist

About Us

Hand Therapy Group provide specialised hand therapy services, offering expert assessment, diagnosis and treatment for people with hand and upper limb pain or dysfunction. We employ Physiotherapists and Occupational Therapists.

Northern Beaches and Pacific Hand Therapy are busy practices with multiple practitioners working in a fast-paced environment. The successful applicant must be professional, able to multitask and demonstrate careful attention to detail. This part-time role would suit an experienced secretary who has worked in the allied health industry and can work independently in a busy environment.

The Hand Therapy Group clinics are part of Healthia, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services across Australia.

The Role

We require an Allied Health Receptionist to join our team. The successful applicant will work across both Northern Beaches Hand Therapy in Frenchs Forest and Pacific Hand Therapy at Dee Why.

Overview: 2-3 days per week. Opportunities for relieving and picking up extra shifts will be available.

Duties include but not limited to:

• Greeting patients, answering calls and making appointments
• Patient invoicing, receipting payments and debt collection
• General office administration duties
• Business support services
• Managing WorkCover patients to ensure WorkCover guidelines are being met by the practice and the treating practitioner

Experience Required

• Previous experience in a secretarial role at a physiotherapy or allied health practice is desirable
• Office 365 and physiotherapy practice system skills (Nookal or similar)

Typing and effective communication skills

About you
Our ideal candidate thrives in a customer service environment who loves creating long-term relationships with clients. You are passionate, professional, solutions based and love working as part of a team.

To be successful in this role, you will be

• Great at multi-tasking
• Able to prioritise
• Customer service focused
• Enthusiastic and motivated

You will also have;

• Attention to detail and accuracy
• High standard of work values and ethics
• A pro-active approach
• Skills in problem assessment and problem solving
• Teamwork and ability to communicate well in a multi-disciplinary clinic
• Flexibility in work hours to meet the demands of the practice.
• Experience working in administration in a healthcare or medical setting

What's Next?
If you would like to learn more about our opportunities, please email *******@healthia.com.au for a confidential discussion or to learn more about Hand Therapy Group, please visit www.handtherapy.com.au