Senior Strategy & Performance Officer

Within FDD, the ICT Operations branch delivers a broad range of services including design, procurement, deployment, support, and maintenance of end user computing, radio and telephony communications, networking, tiered support of all ICT hardware, software and cloud solutions, GIS, web, records management, ICT strategy, ICT investment, and ICT business support.

The Executive Director of ICT Operations leads the ICT Operations branch. You will report to the Executive Director of ICT Operations to deliver the strategy and performance function in support of service delivery excellence. You will supervise an AO4 Executive Support Officer supporting the Executive Director.

The core capability requirements for this role are:

• Undertake and coordinate the timely preparation and analysis of corporate performance management reporting in close collaboration with the Executive Director.
• Provide high quality, well researched advice, options, and strategies on emerging issues impacting ICT service delivery within the QPS and customer agencies.
• Compose, critically review, and quality assure correspondence including briefing notes, submissions, letters, and other documentation for approval by the Executive Director.
• Coordinate the flow of correspondence and documents, from internal and external stakeholders at all levels, to meet necessary deadlines.
• Work proactively and collaboratively with team members to maximise the efficiency and effectiveness of systems, procedures and workflows operating within the office of the Executive Director.
• Plan and manage activities and initiatives on behalf of the Executive Director, reporting on the progress, deliverables, and benefits.

Role Requirements:

Mandatory - Not applicable

Qualification - Not applicable

Technical/ Operational/ Educational experience - Prior experience with business administration technologies (Microsoft Office 365), activity tracking technologies (Microsoft Project, Atlassian Jira) and corporate performance management reporting technologies (Microsoft PowerBI) will be highly regarded.

Other - Prior experience or qualifications in business administration, experience in an executive office, and/or experience managing or coordinating ICT-related initiatives will be highly regarded.

Applications to remain current for 12 months.

Job Ad Reference: QLD/548839/24

Closing Date: Friday, 15th March 2024