Senior Support Worker

UnitingSA, established in 1919, upholds values of respect, compassion, and justice. With a team comprising over 1,000 devoted staff and volunteers, we provide essential housing, aged care, and community assistance, benefiting more than 12,000 South Australians every year. Our collective dedication nurtures empowerment, acknowledging the inherent value of each individual. Discover our vision and values:
Role Overview:
Join UnitingSA as the Senior Support Worker for an 8-month maternity leave cover, empowering NDIS Support Workers in Whyalla (approximately 4.5 hours' drive from Adelaide). Work under the Team Leader's guidance, ensuring a great client experience through efficient referral and roster coordination, and proactive stakeholder engagement. Exciting chance to make a meaningful impact!
Key Responsibilities

• Develops understanding of diverse individual goals and aspirations.
• Implement tailored plans and customise service offerings.
• Cultivate knowledge of the person-centred approach.
• Assist customers with practical needs and expectations.
• Utilise knowledge of available supports and services.
• Support, guide, and direct team members daily.
• Guide staff in tackling complex participant issues or systems.
• Collaborate with stakeholders to build positive relationships.
• Assist in managing service rosters, outcomes, reporting, and feedback alongside the Team Leader.

Skills & Experience:

• Hold Cert III in community services, disability support, or peer support.
• Possesses current NDIS Worker Check (essential).
• Familiar with issues affecting people with disabilities, including mental health.
• Proficient in relevant legislation, standards, and NDIS pathways.
• Understand the NDIS service delivery model and Practice Standards.
• Knowledgeable about NDIS Quality and Safeguards Commission, incident reporting, and reportable incidents.
• Demonstrates strong communication and interpersonal skills.
• Skilled in negotiation and conflict resolution.

In return, you will work in a passionate and motivated organisation where you can see firsthand the positive difference you make in the lives of our community’s most vulnerable. We believe in developing and investing in our team and providing work/life balance through flexible work arrangements.
What we offer:

• Salary packaging offering up to $15,900 tax-free pay annually
• Competitive salary based on experience
• 5% Annual Leave Loading
• Strong commitment to personal and professional development
• Comprehensive Employee Assistance Program
• Additional perks including discounted health insurance

For a confidential discussion, please contact Naomi Ellis, NDIS Team Leader on 0477 391 449
For further information, a full job description can be located on our website: ?
Our goal is to enhance workforce diversity, catering to diverse client needs and promoting equal job opportunities. We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Explore our Reconciliation Action Plan at: .
Our employment screenings vary based on role requirements and may involve DHS Working with Children Check, DHS NDIS Worker Screening Check, National Police Clearance, and employment reference checks. These measures ensure we recruit individuals who align with our standards.
If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. Applications close Friday 9th February 2024.
Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.
Our application process is mobile-friendly for your convenience.