AddressCompany :
Hastings Deering (Australia) Ltd
About the Role
Hastings Deering is on the hunt for a Service Administration Team Leader to join our award-winning team in Archerfield. This is a Permanent, Monday to Friday role.
As a Service Administration Team Leader, you will:
- Provide support and supervision to the Service Administration Team ensuring customer support functions are performed in an accurate, efficient and timely manner.
- Provide efficient administrative assistance to the Service Manager, Management Team and the Business Centres.
- Serve as a liaison between business centres to investigate and resolve problems and facilitate the proper flow of information.
- Liaise with Service Manager on internal audit requirements and work with recommendations creating implementation plans, reviewing regularly with control systems in place.
- Prepare and distribute communications (e.g., bulletins, newsletters) to inform and update employees of new or revised information.
- Ensure quality and cost-effective preferred supplier agreements are in place and reviewed regularly.
- Provide administration support across the department in relation to Workshop Stores management, WIP management, invoicing and preferred supplier agreement management.
- Manage various databases and dashboards
- Oversee Service Department Cash Sale ledger and assign tasks accordingly
- Monitor monthly trading statements and report variances to Service Manager
Why Hastings Deering?
At Hastings Deering, our people are our heart - from their first day with us right up to their last.
As one the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.
Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big.
You'll have access to:
- Opportunities for training, mentorship, and career development specific to your role.
- Competitive remuneration package and annual salary reviews
- Free on-site parking with a subsidised cafe
- A supportive, diverse, and inclusive team spread across Australia and internationally.
- Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
- Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
- Employee discounts, rewards, and incentive programs.
- Paid parental leave options
- Salary continuance insurance
About You
A successful teammate will have experience in:
- Demonstrated Experience in supervising, leading, and developing teams within a diversified Company.
- Experience in a position that involves high levels of communication, problem resolution and negotiation.
- Extensive experience in administration within a fast-paced environment, efficient data entry skills and high attention to detail are essential.
- Demonstrated ability to take charge without direction to get the job done, with a high level of accuracy, efficiency and prioritisation.
- A strong focus on Team Leadership and driving delivery of quality customer service.
- Ability to work with management and staff to assist in the delivering of required business outcomes.
- Effective time management skills, along with well-developed (verbal and written) communication skills.
- Be able to show initiative, solve problems and make decisions
To Apply: Hit the 'Apply Now' button
Enquiries: Please call 1300 071 618
Contact Person: Marta Markovic - Recruitment Partner
About Hastings Deering
Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.
